Organizational Process Recommendation Paper
University of Phoenix
Mrs. Rebecca McHatton
December 7, 2009
Quality International Textile Group is a diverse, innovative provider of global textile solutions and distinguished fabric brands to automotive, apparel, interior furnishing and industrial markets worldwide.While excellence is the common thread that weaves throughout Quality International Textile, it is the uniquely combined threads of a global manufacturing platform, innovative products, state-of-the-art systems, and a dynamic team of forward-thinking professionals that create unparalleled opportunities and competitive advantages for our customer partners.
Quality improvement involves identifying discrepancies within organizational processes that may not run as effectively as possible. Many organizations find that a process is adequate for a time, but could function more effectively with some tweaking. An organization that strives for quality helps create an atmosphere based on teamwork and ensures that the entire organization will contribute to meeting the company’s ultimate goals. An effective evaluation process helps manage employees, offer suggestions, and a chance to set their career goals. The evaluation of an employee should have a positive influence on each individual employee regardless of the outcome. A major determinant of service quality centers on the people providing the service. Employee selection, training, motivation, supervision, and reward-all process relating to employees have a significant impact on quality. (Burrill, 1999)
Currently, there is no particular standardization for the process. Each manager evaluation process differs from another. Below is a “as is” flow chart of the current evaluation process that need to be analyzed.
The description of the process is extremely limited because currently there is no strategic plan in place within the...