Organizational Innovation at Sap Labs India

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  • Topic: SAP AG, Oracle Corporation, Lean software development
  • Pages : 12 (2762 words )
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  • Published : March 17, 2013
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mOrganizational Behaviour-II Project On Organizational Innovation at

Submitted to Prof. Manish Kumar

Submitted by Section C Group: 6 PGP/16/128- Anand Ganesh Patil PGP/16/149- Irshad Anwar PGP/16/150- Mohamed Anas PGP/16/155- Prabhu P PGP/16/159- Ram Kumar Venkatesh PGP/16/171- Shyam Prasath B

Organizational Behaviour-II

Acknowledgement
We would like to thank our Organizational Behaviour-II Professor Prof Manish Kumar for guiding us throughout the project and providing valuable inputs. We would also like to thank the employees and management of SAP Labs India Pvt. Ltd., Bangalore for extending their help to understand the organization and providing us valuable insights about the innovation and change process in SAP.

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Organizational Behaviour-II

Table of Contents

1. 2. 3. 4. 5. 6. 7. 8. 10. 11. 12. 13.

An Overview of the Company ............................................................................................ 3 The Dilemma ...................................................................................................................... 3 Need for Innovation ............................................................................................................ 4 Organizational Innovation .................................................................................................. 4 Technological Changes....................................................................................................... 5 Products & Services............................................................................................................ 6 Management Structure ........................................................................................................ 9 Transformational Leadership ............................................................................................ 10 Lean Transformation at SAP ........................................................................................ 13 Class Query ................................................................................................................... 16 Conclusion .................................................................................................................... 17 References and Contacts ............................................................................................... 18

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Organizational Behaviour-II

1. An Overview of the Company
SAP - Systems, Applications and Products in Data Processing is a multinational German software organization. It was founded in Walldorf, Germany in 1972, by five IBM engineers. It makes enterprise software to manage business operations and customer relations. Enterprise software refers to those used in organizations primarily, and not by individuals. SAP is a market leader in enterprise application software. It is the world's largest business software company & 3rd highest revenue independent software provider. Some interesting snippets about the company are that nearly 80% of the Fortune 500 use SAP software for processes like inventory planning, and 63% of worldwide financial transactions are processed through SAP software at one point or another. It specializes in Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Product Life Cycle Management (PLM), Business Warehouse, Knowledge Warehouse solutions. There are 61,344 employees serving the organization presently.

2. The Dilemma
2.1 Scenario in 2008 SAP offered on-premise solutions, that is, installed in the organization premises, and run on the computer using the software. A new competitor, Sales Force, established in 2005, offered on cloud services, which depended on charges per unit of usage. Cloud computing refers to the scenario where software is offered as a service over the Internet or any other network. Sales Force was able to offer cheaper solutions to the public, which threatened SAP’s domination. It saw its software licenses...
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