University of Phoenix
December 8, 2008
Organizational Impact Paper
Innovation is what gives an organization the competitive advantage the business will need to be successful in the market. Innovations are ideas that can impact the strategy, process, products and services that an organization has to offer to its customers. Three organizations that have an enormous impact on innovation are United Parcel Service (UPS), Hewlett-Packard and The Coca-Cola Company. United Parcel Service (UPS)
United Parcel Service (UPS) is the world’s largest package delivery company (Hira, 2008). The company offers package delivery, specialized transportation and logistics services in more than 200 countries around the world. The company is always trying to find ways to be innovative and incorporate innovative ideas in the strategy of the company. The company has used digital technology to modernize operations (LaGesse, 2006). The company uses hand-held computers and wireless links to push automation of package flow technology. The company put a system in place that has saved the company money by cutting over 100 million miles of driving time and saving over 14 million gallons of gas as well as speeding deliveries (LaGesse, 2006). The company spends millions of dollars annually to keep up with technology and has made it easier for workers to get to packages when out doing deliveries. The central hub of UPS air deliveries in Kentucky is highly automated and uses computers to do all of the sorting. Having the latest technology also allows loaders to be trained in days instead of taking months (LaGesse, 2006). The company will have to be able to stay innovative in order to have an impact on providing the service of getting customers packages delivered in a timely and efficient manner.
Hewlett-Packard Company is the world’s largest technology company, providing IT services, software, personal computers, printing...