Organizational Diagnosis

Topics: Organization, Organizational studies, Organizational studies and human resource management Pages: 15 (4886 words) Published: January 24, 2010

Unit 10 Project: Organizational Diagnosis
Owen Robinson
Capella University

Professor: Dr. Linda Terry

An organizational analysis and diagnosis was conducted on Giga-Net Solutions (GNS) from the symbolic-interpretive and modernist organization theory perspectives. GNS structure, technology, and organization environment has a major impact on the organization success and management. This paper strives to outline the differences in the symbolic-interpretive and modernist assumptions in an effort of revealing the effectiveness of this organization. This will be accomplished by first, analyzing the operating environment; this is one of the most important contributing factors in organizational effectiveness. The next step is to study the organization and it physical structure; this will give us an insight of the distribution of power among managements, employees, an executives. The third step will examine the impact technology have on organization. Finally, we will take a look at the organization values through its organization cultural. Introduction

Conducting an organizational diagnosis can be very complex; one must take in consideration various factors such as structure, environment, managements, stakeholders, and various outside factors. It’s important to keep an open mind when analyzing the various aspect of an organization. The complexity of an organization various with different factors, and is merely impossible to categorize with one single theory. A multiple perspective approach draws inspiration from a variety of fields and is the best way of studying organization complexity (Hatch & Cunliffe, 2006); for this reason, the following organizational diagnosis and analyzes are conducted through multiple organization theory perspectives. The discussion will examine the background of the company being diagnosed and give an insight of the organization from modern and symbolic-interpretive perspectives. We will conduct a brief review of ontology and epistemology in effort of establishing a foundation of how the two perspectives contributed to the study of organization theory. The paper outlined the history of each perspective, methodological differences, and their effectiveness. The paper will conclude with a brief prognosis of how the organization continue it’s success and give an insight of which perspectives align with the researcher’s own philosophy. Keep in mind that the major goals of this paper are to examine the key assumptions underlying each perspective and how it contributed to the organization success.

Company Background
Understanding the complexity and challenges of an organization is very critical in developing an effective diagnosis and analysis report. Most, if not all companies have to deal with internal challenges such as management, operating process, employees, and performance; however, company such as Giga-Net faces external challenges impose from economical climate. Year to date national US unemployment is over 10% (Nutting, 2009), and companies are laying-off three times faster than hiring. Such economical challenges impact most, if not all organization; however, Giga-Net Solutions is a staffing agency, and such challenges impose greater threat. Giga-Net Staffing and Training Solutions specializes in providing staffing and certification training to a variety of companies. The company was established in 2003 as Hi-Tech computer Solutions; however, changed name in 2005 to become what is known to as Giga-Net Staffing and Training Solutions. Prior to becoming Giga-Net Solutions, Hi-Tech Computer Solution establish a repetition a leader in small business network, computer products, and other technical solutions. On the verge of a collapsing economy the company switches services in trying to meet the needs of the community. Today Giga-Net Solutions is one of North Carolina’s...
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