ORGANIZATIONAL CULTURE & STRUCTURE
Outline Prepared By:
Marnela Kathleen V. Pasamba, RN
Gareth Morgan: set of beliefs, values and norms, together with symbols like dramatized events and personalities, that represents the unique character of the organization and provides the context for action in it and by it. 2.
Edgar Schein: a pattern of shared basic assumptions that the group has learned as it solved its problems that has worked well enough to be considered as valid and is passed on to the new members as the correct way to perceive, think and feel in relation to these problems. B.
Types of Organizational Culture According to Professor John Paul Kotter 1.
“Tough guy” or “Macho” Culture
Quick feedback and high rewards
Often associated with really fast financial activities such as currency trading and brokerage c.
Apply to organizations such as police force or an individual athlete on a sports team d.
Stressful type of organizational culture that requires a certain mentality to thrive and succeed 2.
“Work hard/play hard” Culture
Doesn’t take a lot of risks, it does take a few, and all receive fast feedback b.
Seen in very large companies dependent on strong customer service c.
Often characterized by multiple team meetings, specialized jargons and buzzwords 3.
“Bet your company” Culture
Huge decisions are made over high stakes endeavors
The end results are not seen over months or years
Common type are those companies performing experimental projects d.
Examples: prospecting new oil fields and developing military weapons
Most often found in organizations where there is no feedback b.
Rarely a good culture
Obsessed on how things are done and focus is lost on what the goal is d.
Overly cautious and stuck with the letters of the law
Only positive argument is the consistency of results makes it good for public services C.
Ten Point List of Characteristics of a Healthy Organization Culture 1.
Ambition towards being better
Obvious teamwork and communication
Constant review of profits and costs
Client and customer relations
Honesty and safety
Education and developmental programs
Cutting edge thinking
It is the formal system of task and reporting relationships that controls, coordinates, and motivates employees so that they cooperate to achieve the organization’s goals. B.
Types of Organizational Structure
groups people together because they hold similar positions in organization, perform similar set of tasks, or use the same kind of skills ii.
allows an organization to be effective
Easy communication among specialists
Facilitates performance evaluation for supervisor
Facilitates performance evaluation for peers
Creates a career ladder
Serving needs of all products
Serving needs of all regions
overlays functional groupings
allows an organization to coordinate intergroup relationships more effectively than functional structure b.
Product: each product division contains the functions necessary to the service or specific goods it produces ii.
Market: group functions into divisions that can be responsive to the needs of particular types of customers iii.
Geographical: group functions into regional divisions to service customers in different geographic areas c.
Quality products and customer service
Customized management and problem solving
Facilitates decision making
Clear connection between...
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