Organizational Culture and Structure

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Outline Prepared By:
Marnela Kathleen V. Pasamba, RN

I.Organizational Culture
1.Gareth Morgan: set of beliefs, values and norms, together with symbols like dramatized events and personalities, that represents the unique character of the organization and provides the context for action in it and by it. 2.Edgar Schein: a pattern of shared basic assumptions that the group has learned as it solved its problems that has worked well enough to be considered as valid and is passed on to the new members as the correct way to perceive, think and feel in relation to these problems. B.Types of Organizational Culture According to Professor John Paul Kotter 1.“Tough guy” or “Macho” Culture

a.Quick feedback and high rewards
b.Often associated with really fast financial activities such as currency trading and brokerage c.Apply to organizations such as police force or an individual athlete on a sports team d.Stressful type of organizational culture that requires a certain mentality to thrive and succeed 2.“Work hard/play hard” Culture

a.Doesn’t take a lot of risks, it does take a few, and all receive fast feedback b.Seen in very large companies dependent on strong customer service c.Often characterized by multiple team meetings, specialized jargons and buzzwords 3.“Bet your company” Culture

a.Huge decisions are made over high stakes endeavors
b.The end results are not seen over months or years
c.Common type are those companies performing experimental projects d.Examples: prospecting new oil fields and developing military weapons

4.“Process” Culture
a.Most often found in organizations where there is no feedback b.Rarely a good culture
c.Obsessed on how things are done and focus is lost on what the goal is d.Overly cautious and stuck with the letters of the law
e.Only positive argument is the consistency of results makes it good for public services C.Ten Point List of Characteristics of a Healthy Organization Culture 1.Organizational pride
2.Ambition towards being better
3.Obvious teamwork and communication
4.Quality leadership
5.Constant review of profits and costs
6.Employee relationships
7.Client and customer relations
8.Honesty and safety
9.Education and developmental programs
10.Cutting edge thinking

II.Organizational Structure
1.It is the formal system of task and reporting relationships that controls, coordinates, and motivates employees so that they cooperate to achieve the organization’s goals. B.Types of Organizational Structure

i.groups people together because they hold similar positions in organization, perform similar set of tasks, or use the same kind of skills ii.allows an organization to be effective
b.Coordination Advantages
i.Easy communication among specialists
ii.Quick decisions
c.Motivation Advantages
i.Facilitates performance evaluation for supervisor
ii.Facilitates performance evaluation for peers
iii.Creates teamwork
iv.Creates a career ladder
i.Serving needs of all products
iii.Serving needs of all regions
i.overlays functional groupings
ii.allows an organization to coordinate intergroup relationships more effectively than functional structure b.Types
i.Product: each product division contains the functions necessary to the service or specific goods it produces ii.Market: group functions into divisions that can be responsive to the needs of particular types of customers iii.Geographical: group functions into regional divisions to service customers in different geographic areas c.Coordination Advantages

i.Quality products and customer service
ii.Facilitates communication
iii.Customized management and problem solving
iv.Facilitates teamwork
v.Facilitates decision making
d.Motivation Advantages
i.Clear connection between...
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