Organizational Communication

Applied Organizational Communication

LEA’S COMMUNICATION SERIES
Jennings Bryant/Dolf Zillmann, General Editors
Selected titles in Organizational Communication (Linda Putnam, advisory editor) include: Cooren/Taylor/Van Every • Communication as Organizing: Empirical and Theoretical Explorations in the Dynamic of Text and Conversation Kramer • Managing Uncertainty in Organizational Communication Nicotera/Clinkscales/with Walker • Understanding Organization Through Culture and Structure: Relational and Other Lessons From the African American Organization Parker • Race, Gender, and Leadership: Re-Envisioning Organizational Leadership From the Perspectives of African American Women Executives Taylor/Van Every • The Emergent Organization: Communication as Its Site and Surface

Applied Organizational Communication

THIRD EDITION

University of Alabama

University of Alabama

Cover design by Tonya Adams Nelson.

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© 2008 by Taylor & Francis Group, LLC Lawrence Erlbaum Associates is an imprint of Taylor & Francis Group, an Informa business Printed in the United States of America on acid‑free paper 10 9 8 7 6 5 4 3 2 1 International Standard Book Number‑13: 978‑0‑8058‑5941‑6 (Softcover) 978‑0‑8058‑5940‑9 (Hardcover) No part of this book may be reprinted, reproduced, transmitted, or utilized in any form by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying, microfilming, and recording, or in any information storage or retrieval system, without written permission from the publishers. Trademark Notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe. Library of Congress Cataloging‑in‑Publication Data Harris, Thomas E.,... [continues]

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