Organizational Behaviour

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Organizational Behaviour

Table of Contents:

Introduction……….……………………………………………………………….…3

Factors that determine successful performance ………………………………… ….4

Effect of Culture…………………………………………………………….…4

Motivation……………………………………………………………………..5

Teamwork………………………………………………………………...……6

Capable & Credible Leadership……………………………………………….8

Obstacles to effective organizational performance …………………………....……..8

Conflict……………………………………………………………………..…8

Stress………………………………………………………………………….10

Ineffective Communication…………………………………………………..10

Low Morale & Motivation………………………………………………..…..11

Management ‘A Cornerstone of organizational effectiveness’…………………….11

Are Managers Leaders ?----------------------------------------------------------------------11

Role of Management in Organizations ………………………………………………12

Conclusion…………………………………………………………….……………..14

References……………………………………………………………….………..….16

Introduction

Since this essay deals with Organizational behaviour & the people in them, therefore before entering into the main subject matter it is essential to define organization & organizational behaviour.

Organizations are group of people who work interdependently towards some purpose. (McShane & Von Glinow 2010). Or we can say that “They are Social entities brought into existence & sustained in an ongoing way by humans to serve some purpose, from which it follows that human activities in the entity are normally structured & coordinated towards achieving some purpose or goals”.(Derek Rollinson, 2008 page 4).

Now coming to organizational behaviour, it can be defined as “The Study of individual & Groups in Organizations”. (Schermerhorn et al .2000, P3 cited in Derek Rollinson, organizational behaviour & Analysis, 2008).

As one of the other main issues to be discussed in this essay would be ‘The Role of management’ in the success of business, so it is also essential to describe management in organizations.

Management decisions have a serious impact on how people behave in an organization. The word manager & manage are derived from the Italian word ‘maneggiare’ which means ‘to handle or train horse’. Henri Fayol (1841-1925), regarded as the father of modern management, has defined management as a series of four key activities that managers must perform & they are planning, organizing, directing & controlling. (John Bratton et al, work & organizational behaviour, 2007, published by Palgrave Macmillan)

I will start with identification of the factors that determine the success of organizations which will then lead to listing of obstacles in achieving success in organizations & the ways to overcome such obstacles. Then I will discuss the importance of Management in organizational success & will try to put forward my views on this area & will give a conclusion. I will use Siemens; Barclay’s taking over Lehman Brothers & OPITO Oil & Gas Academy case studies to explain my understanding of the topic. Siemens case study is attached in appendix as other two are available on Google docs.

Factors that determine Successful performance:

Following are the factors that determine how successful an organization is with particular reference to various case studies.

1 Effect of culture (people systems, processes & positive work environment)

It is a very famous concept used to explain people bahaviour, a guideline for actions or a quality that makes an organization. (Fiona M Wilson, 2010) An organizational culture can be defined as “the collective programming of the mind which distinguishes the member of one organization from other” (Hofstede 1991:262 cited in Organizational behaviour & work, Fiona M Wilson).

A Culture is a distinctive way of doing things in any organization. It takes time to develop & is developed by the people who work in organizations. (Deal & Kennedy 1982: p15 cited in Organizational behaviour & work, Fiona M Wilson) said that the effect of strong culture on...
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