In the world of business, there are terms and concepts that must be known and understood to help run a successful business. Without the knowledge of these terms, one might have trouble legally and ethically. In this report, there will terms and concepts explained that will give a better understanding on how Dick’s Sporting Goods has become a successful retail company. By the end of this report, the reader will have a better understanding of organizational behavior, organizational culture, diversity, communication, organizational effectiveness and efficiency, and organizational learning.
One must first start by understanding what the origin of these terms. “Behavior is the manor of conducting oneself” (Webster’s College Dictionary, 1999, pg. 120). “An organization is defined as a collection of people working together in a division of labor to achieve a common purpose” (University of Phoenix, 2006, Pg. 6). When combining the two terms, organizational behavior (OB), is “the study of human behavior in organizations. It is a multidisciplinary field devoted to understanding individual and group behavior, interpersonal processes, and organizational dynamics” (University of Phoenix, 2006, pg. 3). In Dick’s Sporting Goods, there are different areas of specialty in which the employees have to have a background in that area. Although each employee has a different background, there is one common goal throughout the company, “to be the number one sports and fitness specialty retailer for all athletes and outdoor enthusiasts through the relentless improvement of everything we do” (Dicks Sporting Goods, 2006).
Culture is “the behaviors and beliefs characteristic of a particular social, ethnic, or age group” (Webster’s College Dictionary, 1999, pg. 323). “Organizational culture is the shared beliefs and values that influence the behavior of organizational members” (University of Phoenix, Chapter 1, pg. 9). Dicks Sporting Goods is an equal... [continues]
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