University of Phoenix Online
January 8, 2006
Organizational Behavior Terminology and Concepts
The world today is very aggressive and diverse; in order to be successful, organizations must have a good understanding of their employees. Companies must learn the varied behaviors, cultures, diversity, communication, effectiveness, and the learning styles that make up their organization. In order to understand how the Department of Health and Environmental Control (DHEC) operates I will look at the qualities of my agency.
Organizational behavior is the behavior of people, not the behavior of an organization, but more accurately the behavior of the people in an organization. This can be anything from a family at home to a church or to a group within a company. Some of the things that make behaviors challenging in today's workplace are high-performance demands, ethical behavior, productivity improvement, technology utilization, quality, diversity, work-life balance, and the global economy, (Schermerhorn, Hunt, and Osborn, 2005).
DHEC's organizational behavior is controlled by the policies and procedures set by the different divisions we have, which are also controlled by the different public services we perform. The main divisions that make up DHEC is Women and Children's Services, Environmental Health and Quality Control (EQC), Public Health Preparedness (Bioterrorism), and STD and HIV Services. Some of our services are controlled by Federal guidelines (WIC and Family Planning services). Even though income controls these services, we do not turn clients away if they are unable to pay when providing our day-to-day clinic services.
Organizational culture is having the benefit of the same actions, values and beliefs in a group (Schermerhorn, Hunt, Osborn, 2005). Again this can be as small as a family and the culture they live by and as large as a country and the culture... [continues]
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