MGT/307 Organizational Behavior and Group Dynamics
September 10, 2012
Dr. Chris Mendoza
Organizational Behavior Terminology and Concepts
An organization is a collection of individuals working to achieve a common purpose, and sharing their cultures and norms. Culture characterizes a work environment. Most people pay no attention to how culture affects their everyday behavior. People are one of the most important assets of an organization; therefore, managers cannot ignore culture. Each culture has its own norms and anticipations for behavior. Understanding human behavior and the implications of organizational structures is imperative. For many top performing-companies like Toyota Motors Co., Ltd., culture, values, people, diversity, and positive behavior that establish an environment encouraging success; holds the business together. Toyota’s global vision is to lead the way to the future of mobility, enriching lives around the world with the safest and most responsible techniques, and engaging the talent and passion of people who believe there is always a better way (as cited in Toyota.com, 2012). This paper focuses to define and discuss the key concepts and terminology of organizational culture, organizational behavior, and diversity. Provide an analysis and discussion of the culture and behavior within Toyota Motors.
Toyota Motors Co. believes that behind every Toyota vehicle stands a world of talented and committed people who made the organization’s success possible; team members are the heart and soul of the company. Toyota management created an organizational culture that encourages employee participation, essentially delivering success. There is no single definition of organizational culture emerged in the literature; however, Schermerhorn & Osborn (2008) stated, “Organizational culture is the system of shared actions, values, and beliefs that develops within an...