Organizational Behavior Online Textbook, Chapter 15, Section 7 Titled "End of Chapter Case: Google".

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Multiple Choice Questions

This activity contains 27 questions.
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Organizational structure is made up of key elements. Which of the following is not one of these elements? | | |
 |   | decentralization|
  | co-ordination|
  | span of control|
  | centralization|
  | chain of command|
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Which of the following is one of the six key elements a manager needs to consider when designing an organization’s structure? | | |
 |   | feminine organization|
  | eliminating chain of command|
  | job design|
  | work specialization|
  | virtual organization|
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One of the most popular ways to group activities is by: |
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 |   | customer.|
  | functions.|
  | geography.|
  | product.|
  | process.|
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Sun Petroleum Products departmentalizes by fuels, lubricants, and waxes and chemicals. This is an example of departmentalization by: | | |
 |   | process.|
  | product.|
  | functions.|
  | customer.|
  | job design.|
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Which type of departmentalization achieves economies of scale by placing people with common skills and orientations into common units? | | |
 |   | functional|
  | geographic|
  | process|
  | product|
  | technical|
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When jobs are grouped together based on a particular type of customer, this is known as: | | |
 |   | departmentalization.|
  | job structuring.|
  | work specialization.|
  | formalization.|
  | centralization.|
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Which of the following trends is gaining momentum? |
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 |   | process departmentalization|
  | using only one type of departmentalization|
  | geographic departmentalization|
  | using less departmentalization|
  | using more customer departmentalization|
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The unbroken line of authority that extends from the top of the organization to the lowest echelon and clarifies who reports to whom is termed: | | |
 |   | authority|
  | chain of command|
  | power|
  | power and authority structure|
  | unity of command|
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What is span of control? |
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 |   | number of subordinates a manager can effectively direct|   | concentrating decision-making on one specific point in the organization|   | centralization|
  | empowering lower-level employees|
  | pushing decisions down to lower-level employees|
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Centralization refers to: |
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 |   | the degree to which decision-making is concentrated at a single point in the organization.|   | the geographic dispersion of an organization.|
  | team decision-making.|
  | the development and maintenance of power in an organization.|   | the decision-making process.|
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In an organization that has high centralization: |
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 |   | all top-level officials are located within the same geographic area.|   | the corporate headquarters is located centrally to branch offices.|   | top managers make all the decisions-lower-level managers merely carry out directions.|   | problems can be quickly and efficiently solved.|

  | decision discretion is widely dispersed throughout the organization.|
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The degree to which jobs within an organization are standardized is referred to as: | | |
 |   | centralization.|
  | formalization.|
  | job...
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