Organizational Behavior, Mintzbergs Managers

Topics: The Walt Disney Company, Walt Disney, Walt Disney Parks and Resorts Pages: 11 (3833 words) Published: November 28, 2012
The theory our group will be discussing and explaining in depth is the leadership styles of top management using Mintzberg’s managerial roles. Mintzerg named ten different roles, all separated into three categories. The first category is interpersonal. This includes figurehead, leader, and liason. The second category is informational which includes monitor, disseminator, and spokesperson. The last category is decisional which includes entrepreneur, disturbance handler, resource allocator, and negotiator. These roles are all used in the leadership styles of top management and we will find throughout research which roles are most frequently used and which seem to be the most effective. We have selected five companies in which we will research and in turn, be able to apply Mintzberg’s roles to each company individually. Our company selection includes Nokia, Walt Disney, Apple, Microsoft, and city utilities. We look forward to researching these companies and finding exactly which roles are most important to each company specifically, as well as comparatively. Theoretical Identification

Mintzberg’s managerial roles are categorized into ten different roles, separated into three categories. The liaison role is under the category interpersonal roles, and it focuses on the manager’s interpersonal work with people that are not a part of his/her own organization. It describes the information and communication that is obligated by a manager, for example that the manager must create networks and engage in information exchange via trade shows, joining boards of directors to gain access to more knowledge. A successful liaison would be networking with the right amount of people in the right circles so that they also would be either a step ahead of their competitors, or at least up to date with the right knowledge. The monitor role is under informational roles, and it focuses on regularly seeking information related to the organization and industry to look for changes that are relevant to the companies’ environment. This is important to the company and to its employees who value being able to adapt to changes that happen in their environment as well. It is also the monitor’s role to be the one to monitor the team in terms of productivity and the team’s well -being to make sure that they always have productive and satisfied employees. Figurehead is considered a symbol, but is required to perform a number of routine duties of a legal or social nature. The figurehead is not always considered a decision maker within a company. Steve Jobs was a perfect example of someone who made business decision, but he was also considered someone that represented the company socially. The other form of figurehead could be Ronald McDonald representing McDonalds, but he has no authority in business decisions. Figureheads are important in helping sell the brand as well as creating a positive image. Figurehead performs ceremonial and symbolic duties. Figureheads are crucial in a company for the brand name, and how they can help build a company. Leader is responsible for the motivation and direction of employees. Every company will have leaders throughout all levels of the company. You will have someone at upper level, middle level and lower level management. Upper level management has someone leading sometimes through board of directors or CEO. Middle Management has a manager in charge of lower level. A leader cannot be taught, but it is a person who has always been a natural born leader. Leaders will direct and motivate subordinates, train, advice and influence. These tasks are crucial in keeping the company flowing smoothly and keeping the product moving out the door. Leaders are crucial in deciding tasks to elevate the company. They are making decisions that the everyday employee has no control over. The disseminator and spokesperson roles, classified under the informational category, are closely related. The...
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