Organizational Behavior Concepts of at&T

Topics: Organizational culture, Organizational studies, Telephone company Pages: 5 (1953 words) Published: September 20, 2008
AT& T is the largest communications company in the world. The company is the leading U.S. provider of wireless, high speed Internet access, local and long distance voice, and directory publishing and advertising services. They have even expanded to include entertainment with television services called UVERSE TV. With the many accomplishments of this media giant its portrayal of evidenced practice of some successful organizational behavior concepts reveal clear understanding of leadership. AT & T has proven success through effective organizational behaviors that include focusing on organizational structure, organizational culture and communication. Organization culture is the matter that holds a company intact. This is what makes each company stand out from one another. Organizational culture is also what makes employees want to retain employment with a given employer and have a sense of pride in the work that they do. I believe that AT&T is a company who invests a lot in to their employees. According to the company’s career website, AT&T has been named: "America's Most Admired Telecommunications Company" by Fortune magazine nine out of the last 11 years and "World's Most Admired Telecommunications Company" eight out of the last 10 years. A member of the Corporate Equality Index by the Human Rights Campaign, receiving a perfect score for its fair treatment of GLBT employees (2004 — 2006) The company provides great benefits intended to contribute to keep employees motivated to succeed. Through random surveys and employee satisfaction questionnaires, the company is better able to effectively concentrate on employee satisfaction. The company’s website provides proof of employee satisfaction. AT & T has been identified: Among "Top 10 Companies" for African-Americans, Latinos, Executive Women, and GLBT employees by Diversity Inc magazine. (2006) Among America's "Top Companies for Minorities" by The Diversity Network and Fortune magazine. (2006) Among "50 Top Employers for Minorities" by Fortune magazine. (2005) Among the "Top 50 Companies for Hispanics" by Hispanic Business magazine. (2005 — 2006) Among "America's Top Corporations for Women's Business Enterprises" by the Women's Business Enterprise National Council. (1999 — 2006) The company's philosophy is to provide employees with continued opportunities to grow and develop their careers. Management is charged with successful implementation of various diversity initiatives as part of this philosophy. AT&T leaders are expected to understand the importance of cultural competency. AT&T is an organization that has a culture of people oriented practices. Employees are not expected to deliver extraordinary results with an ordinary culture. AT & T clearly recognizes and acknowledges that employees are the key to success. The invitation to apply for employment on the company’s web site indicates the value of employees identified by management. “Realizing that talented, dedicated people are key to a company's success, AT&T employees receive a competitive benefits package that provides security, value and protection. AT&T's benefits are designed to help employees reach their career objectives and their personal goals” (AT&T .com). Contests and activities are just two examples of how the company ensures their culture meets expectations. The power to make an impact resides in the hands of the employees. They are challenged, rewarded, and given many opportunities to deliver visible results. The company thinks that the employee’s individual success contributes to the overall success of the organization. A statement directly from the company’s website supports what I have said so far. “We believe in the power of diversity—recognizing it as a business imperative and an investment in our future. We celebrate and respect the rich culture of our employees, customers, business partners, and communities in which we do business. In principle and in practice, AT&T is driven as an...
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