Attitudes and Organizational Behavior
What are some characteristics of an ideal work environment? Open lines of communication, motivated coworkers as well as superiors, and minimal conflict are very common answers to this question. Organizational Behavior faces the challenge of converting a poor work environment into a more suitable and productive environment. In this paper we will look at challenges and opportunities for organizational behavior, the main components and the consistency of attitudes, and the theory of self-perception.
Organizational Behavior refers to how individuals, groups and structures interact within an organization. A big test for Organizational Behavior is handling diversity in the workplace. Dealing with diversity of employees based on age, race, gender also offers the opportunity for higher employee retention. By recognizing the differences in employee abilities and assigning jobs or offering promotions that play to their strengths, creates a sense of pride for the individual as well as a loyalty to the company. Other tasks taken on by Organizational Behavior include improving productivity, people skills, and ultimately customer service (Robbins & Judge, 2012 p.9-10). By providing accommodations such as better lighting, ergonomic furniture, and a safe environment, productivity can be increased. People skills and customer service can be improved through workshops and one-on-one training. These are a few things that Organizational Behavior can improve that will help make a better company.
Attitudes play a huge role in the workplace. Attitudes are made up of 3 components; cognitive, affective and behavioral (Robbins & Judge, 2012 p.16). The cognitive piece evaluates what is happening and defines our opinion of it. The affective portion then applies emotion to the situation, and we determine how it makes us feel. Finally the behavioral aspect is our physical reaction to the circumstance, do we remain silent, talk, yell, or walk...
Please join StudyMode to read the full document