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Organizational Behavior Analysis for Key Bank

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Organizational Behavior Analysis for Key Bank
Arielle Kass, KeyCorp CEO feels shareholder heat at annual meeting, Crains Cleveland Business, May 21, 2009

BusinessWeek, February 21, 2009

KeyBank Profile – Internet

By Richard Barrett, Building a Vision-Guided, Values-Driven Organization, PART I: WHY VALUES ARE IMPORTANT

Organizational Behavior Analysis for Key Bank Over the past several weeks I have discussed the strengths, challenges and areas improving behavior and performance at KeyCorp. This discussion has come primarily from my personal observations and experiences at the bank. I also compare KeyBank to former employers – Bank of America, BMW Financial Services and Sky Bank. KeyBank is one of the nation’s largest banks with an A2 rating from Moody’s, A- rating from S&P, and A rating from Fitch. KeyBank empowers employees to be creative and to assist its clients with creativity and respect. The company commissions employees to be its clients trusted advisors and be admired by Key in the community. Key values are guided by principles of team work, respect, accountability, integrity, and leadership. KeyCorp is one of the national's 30 largest banks with banking and other financial services subsidiaries in the Northeast, the Northwest, including Alaska, and the Rocky Mountain states. It’s history dates back to 1825 when New York Governor Dewitt Clinton signed a bill chartering the Commercial Bank of Albany, and after a number of name changes became KeyCorp in 1973. Today’s KeyCorp is compiled of many banking and financial companies, and in 1994 the Cleveland and New York operations merged. Today, its corporate offices are in Cleveland. Today, KeyCorp is among the top 25 banks in country surviving the banking collapses of 2008. Key, like many other banks, faced vast financial challenges over the past year. It did not receive “bail-out” funds during the 2008 collapses, and has made changes to strengthen its financial situation. Today, KeyBank is

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