Organizational Behavior is the study and application of understanding about how people, individuals, and groups act in organizations. Its function is to assemble better relationships by achieving human objectives, organizational objectives, and social objectives. Organizational behavior involves management paying attention to the employees’ issues, both work related and personal to make the work environment a better place. Organizational Behavior explains why an organization is only as popular and proficient as it’s employees that execute daily activities. According to Hunt, Osborn, and Schermerhorn (2005), “Individual, interpersonal, and organizational factors determine the behavior and ultimate value of an organization’s employees” (p. 5). Top companies such as Microsoft and Dell understand that human capital is very important; and managers must know how to develop and retain employees that have skills that give them a competitive advantage. Successful managers and workers study organizational behavior with a strategic lens. Managers go above and beyond to understand organizational behavior in the Marine Corps because there are so many different nationally and ethnic background employees. To be successful as an organization top management must understand what motivates certain employees and what can be factors to hinder productivity.
Organizational culture is the character of an organization. Culture is comprised of the assumptions, morals, and norms that are expected from all employees. Starbucks (a coffee retailer) organizational culture is calm and relaxed because of the distinct aromas and calm music. When customers enter a Starbucks establishment, customers get a sense of being home. Employees are expected to greet each customer in a friendly manner and provide a one of a kind experience and customer service. Organizational culture may be difficult to explain to another person at times; however, new employees and visitors know it when it is present....
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