Organizational Behavior

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Organisational Behaviour;

Diversity and Culture across the world

Word count; 1989

In the modern days of the 21st Century our lives are evolved around businesses. One key for success is recruiting the right people for the right job in the right place. From the smallest businesses on the corners of the streets to the largest corporations such as Microsoft, businesses are created by people to fulfil human needs, wants and objectives.

The subject which is currently part of our curriculum is Organisational behaviour (OB), a subject which tries increases our understanding on how the human factor of a business works and affects the business an organisation as a whole. In this essay, a group of four students will be investigating and trying to understand how diversity and cultural differences impact a business’s organisation.

The group investigating these issues consists of four members which have a wide range of different cultural background. Hanne Matthijs is originally Dutch, but has spent numerous years in the Middle East. In Saudi Arabia she was able to experience the culture of a work environment during an internship. Sebastian Luedke is originally from Germany and has experience in employment in Thailand as well as in Spain. Sebastian therefore has a wide range of experience from different countries and cultures and can give us an inside on how different businesses operate in different parts of the world. Kaissa Karhu is partially American born with culturally diverse roots from Japan, Finland, and The Caribbean. Kaissa has knowledge of different cultures, and work experience from within the UK, as she has been involved with Abercrombie & Fitch a clothing company as well as Japanese retail stores. Vlad Coman-Enescu is originally born in Romania but has lived most of his life in The Netherlands. He therefore has vast knowledge of two very different cultures.

Diversity is an important factor in organisational behaviour and the culture of the workplace. Diversity includes the differences between people; including race, gender and disability. Race and gender diversity is apparent in our group, with an equal proportion of females to males, and with all of us having different racial backgrounds.

During our group discussions, we reviewed cases involving diversity issues within organisations to examine the organisational behaviour concerned. One case we discussed was the employment policies of the retailer Abercrombie & Fitch. The issue of employment in this company relates to diversity as, in the recent past, this type of store would only hire a certain race of people, mainly being Caucasians. Additionally they would also hire workers on the basis of the looks and appearance.[i]

The racial and cultural diversity of the group affected the discussions and opinions made from each person upon Abercrombie and Fitches decisions. Kaissa, originating form a very mixed background, both culturally and racially, felt disgraced about this limitation of diversity within the workforce. She strongly believed this type of recruitment and selection was unacceptable in today’s business environment as stores sell to a range of races and cultures, and also trade with a variety of other countries. Hanne and Sebastian also thought of such selective recruitment as unjustifiable discrimination. Moreover highlighting the point of recruiting on the basis of looks was unnecessary and unfair, and believed that workers should be hired on the basis of their experience and business knowledge to benefit the organisation as a whole. Vlad on the other hand argued that it was the business’ prerogative to recruit by whatever methods they choose, and in particularly in the fashion industry where perhaps the appearance of workers can create a certain desirable essence to the organisation and help generate sales. Vlad was very relaxed when it came to this topic as in his home country,...
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