Organization Study of Mahindra Finance

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CHAPTER 1
INTRODUCTION

NON-BANKING FINANCIAL COMPANY

A non-banking financial company (NBFC) is a company registered under the Companies Act, 1956 of India and is engaged in the business of loans and advances, acquisition of shares/stock/bonds/debentures/securities issued by government or local authority or other securities of like marketable nature, leasing, hire-purchase, insurance business, chit business, but does not include any institution whose principal business is that of agriculture activity, industrial activity, sale/purchase/construction of immovable property. Mahindra & Mahindra Financial Services is one of India’s leading non-banking finance companies. Through a vast network of branches, we provide personalized finance for the widest range of utility vehicles, tractors and cars, focusing on the rural and semi-urban sector. MMFSL’s rural financing is considered as the cornerstone of poverty reduction, rural development and inclusive growth in many parts of the country. With a majority of our country’s population living in rural India, our loans to over 10,00,000 customers belonging to the low income groups have proved to be a catalyst in helping rural India surge ahead in a big way. NBFCs started their long trek as support companies. Their primary functions include acting as fixed deposits collecting centers and working out leasing deals for corporate clients. Initially most of these NBFCs were concentrated in South India. Bulging deposits pushed up confidence levels leading in a to NBFCs foregoing into greener pastures such as investment banking, bill discounting, consumer durable finance, auto finance, apart from leasing and hire purchase. Finally NBFCs had arrives in the nation’s financial scene.

IMPORTANCE OF THE STUDY
According to Koontz and O’Donnell “Organizing is that part of managing that involves establishing an intentional structure of roles for people in an enterprise to fill.” Intentional structure of roles implies that all the people in a business undertaking work together to fill certain roles. These roles which people are asked to fill should be intentionally designed to ensure that the required activities are done and that activities fit together so that people can work smoothly, effectively, and efficiently in groups. Hence it can be deduced that in an organization, work is identified and grouped to be performed, responsibility and authority is defined and delegated and relationships are established for enabling people to work most effectively together in accomplishing objectives.
OBJECTIVES OF THE STUDY

To attain an insight of the industry.

To gain an understanding about the working of the company.

To know about the functional areas and working conditions.

To study the departmental aspects.

To know about the organisational structure, hierarchy and levels.

To identify the strengths, weaknesses, opportunities and threats of the organisation.

To give inputs and suggestions for improvement.

METHODOLOGY

DATA COLLECTION

The data required for this particular study was collected from two different sources, which were primary and secondary sources of data.

MAIN SOURCES

PRIMARY DATA:

This is the data collected first hand for the study conducted and the data collected was mainly done through direct interviews and observations. The people interviewed were the company officials and other staff of the company. Collection of primary data facilitates a personal understanding of the working of the organization apart from written information provided otherwise. This is the data that is more challenging to gather as the areas under study are unexplored with no previous references.

SECONDARY DATA

This is the data which has been collected for some other purpose earlier and hence access to this information is...
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