Organization Structure of Yashoda Hospital

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A REPORT ON THE ORGANIZATION STRUCTURE OF YASHODA HOSPITALS

Abstract: This report on the administration of Yashoda Hospital, Secunderabad is based on primary data which was collected by visiting the various departments and specialties in the hospital. The report describes the functioning of the hospital and the various organizational levels involved. It also talks about the different departments and how they function.

This report can act as a window to the students of BITS regarding the working of the hospital. It can also be useful for students to learn how an organization functions.

The recommendations given at the end of the report can be used to improve certain facilities made available at the hospital.

Table of Contents

AcknowledgementI
Abstract SheetII

1. Introduction1

2. Yashoda as an Organization3

3. Specialties Available5

4. Procedure for Patient Admission7

5. Summary of Departments visited9

6. Medical Records Department10

7. Medical Laboratory13

8. Credit and Billing Department15

9. Rajiv Arogyashree Health Insurance Scheme17

10. Human Resources Department18

11. Conclusions20

12. Recommendations21

INTRODUCTION

Hospitals are very important for health care and providing patient treatment by specialized staff and equipment. Hospital Management is an emerging field in the health care industry. It is very necessary to study the functioning of corporate hospitals as they have direct impact on the society.

The main purpose of writing a report titled “A Report on the orientation program at Yashoda Hospital, Secunderabad” is to learn the various aspects of hospital administration. We have written this report under the guidance of Dr.R Gururaj as a part our evaluative component for Practice School- 1. Our learning process aimed at knowing the facilities, services and equipment available at Yashoda Hospital, Secunderabad. These hospitals are renowned for their medical expertise, excellent nursing care and quality diagnostics. Medical specialists on the hospital's panel of doctors include some of the most distinguished names in the medical faculty. Yashoda Hospitals has consistently ventured to bring the latest medical systems in the world to its patients. Yashoda Hospitals is ISO certified, its labs are NABL accredited and all our facilities are completely NABH compliant. Our report includes an overview of the various departments and the administration here at the hospital.

The initial stages of our report includes the study of the working of the department Of Credit and Billing, Medical Records, Human Resource Management, Laboratories, Etc. The report includes the orientation program for PS- 1 that went on smoothly for two weeks. This program helped us to get acquainted with the administration of the hospital. We have done a comprehensive analysis of these departments and are now familiar with the various aspects involved in Hospital Management. We have also included the various specialties that this hospital offers. The report also studies the procedure followed by the inpatients and outpatients in the hospital.

Yashoda Hospital is strongly focused on delivering healthcare affordably, to the largest number of people. And the hospitals' doctors, medical staff and administrative team are strongly aligned with this goal. A culture of value permeates the organization, with each team member contributing to making our services more affordable to our patients. We interacted with the medical and administrative staff to collect data about the functioning of the various departments that function smoothly at the hospital. We were introduced these departments by the respective department heads who gave us a brief overview of the various aspects involved in Human Resource Management, Hospital Management, Credit And Billing, Medical Records and...
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