COMSATS INSTITUTE OF INFORMATION TECHNOLOGY
INTRODUCTION TO MANAGEMENT
ASSIGNMENT NO. 03
TOPIC: THE ORGANIZATIONAL CULTURE
SUBMITTED TO: MR. KHALID
FROM: AFTAB ANWAR
Reg. no. 36
DATE: 08th May, 2012
WHAT IS CULTURE??
“The values, norms and beliefs a group comprises is its culture.” ORGANIZATIONAL CULTURE:
Organizational culture is the collective behaviour of people that are part of an organization, it is also formed by the organization values, visions, norms, working language, systems, and symbols, it includes beliefs and habits. TYPES OF CULTURE:
Strong culture is said to exist where staff respond to stimulus because of their alignment to organizational values. In such environments, strong cultures help firms operate like well-oiled machines, cruising along with outstanding execution and perhaps minor tweaking of existing procedures here and there.
Research shows that organizations that foster strong cultures have clear values that give employees a reason to embrace the culture. A "strong" culture may be especially beneficial to firms operating in the service sector since members of these organizations are responsible for delivering the service and for evaluations important constituents make about firms. Research indicates that organizations may derive the following benefits from developing strong and productive cultures:
▪ Better aligning the company towards achieving its vision, mission, and goals ▪ High employee motivation and loyalty
▪ Increased team cohesiveness among the company' various departments and divisions ▪ Promoting consistency and encouraging coordination and control within the company ▪ Shaping employee behavior at work, enabling the organization to be more efficient.
Healthy organizational cultures
Organizations should strive for what is considered a "healthy" organizational culture in order to increase productivity, growth, efficiency and reduce counterproductive behavior and turnover of employees. A variety of characteristics describe a healthy culture, including:
▪ Acceptance and appreciation for diversity
▪ Regard for and fair treatment of each employee as well as respect for each employee’s contribution to the company ▪ Employee pride and enthusiasm for the organization and the work performed ▪ Equal opportunity for each employee to realize their full potential within the company ▪ Strong communication with all employees regarding policies and company issues ▪ Strong company leaders with a strong sense of direction and purpose ▪ Ability to compete in industry innovation and customer service, as well as price ▪ Lower than average turnover rates (perpetuated by a healthy culture) ▪ Investment in learning, training, and employee knowledge Additionally, performance oriented cultures have been shown to possess statistically better financial growth. Such cultures possess high employee involvement, strong internal communications and an acceptance and encouragement of a healthy level of risk-taking in order to achieve innovation.
Constructive cultures are where people are encouraged to be in communication with their co-workers, and work as teams, rather than only as individuals. In positions where people do a complex job, rather than something simple like a mechanic one, this sort of culture is an efficient one.
1. Achievement: completing a task successfully, typically by effort, courage, or skill (pursue a standard of excellence) (explore alternatives before acting) - Based on the need to attain high-quality results on challenging projects, the belief that outcomes are linked to one's effort rather than chance and the tendency to personally set challenging yet realistic goals. People high in this style think ahead and plan, explore alternatives before acting and learn from their...