Organization Change

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SHAHEED SUKHDEV
COLLEGE OF BUSINESS STUDIES

ORGANIZATIONAL
BEHAVIOUR

A DETAILED STUDY ON
ORGANIZATIONAL CHANGE

Presented by:
Ashrrut Kaim (50243) | Drishti Rana (50258)
Hisham Ahmed Rizvi (50269)
BBS I-B

ACKNOWLEDGEMENT

This project would not have come to fruition without the help of several individuals to whom we owe many thanks.

Our deepest thanks to our Lecturer, Ms. Neha, without whose constant guidance, support and time, this project, would have been a distant reality.

We express our thanks to our Principal, Ms Poonam Verma, for providing us with the right kind of environment in the college, which helped us in the realisation of this project.
We would also like to thank our families, friends and other well-wishers, who supported us on all accounts, during the preparation of this project.

ASHRRUT KAIM
DRISHTI RANA
HISHAM AHMED RIZVI

BBS I-B

(i)
INDEX

ACKNOWLEDGEMENTi
INDEXii
WHAT IS ORGANISATIONAL CHANGE?2
Planned change2
Unplanned change2
Radical Change2
Transformational change2
FORCES FOR CHANGE2
RESISTANCE TO CHANGE2
STRATEGIES FOR MANAGING RESISTANCE TO CHANGE2
CONCEPTS2
Driving forces2
Restraining forces2
Equilibrium2
BACKGROUND2
UNFREEZING2
2.MOVEMENT2
3.REFREEZING2
ORGANIZATIONAL DEVELOPMENT2
Sensitivity Training:2
Survey Feedback:2
Process Consultation:2
Team Building:2
Intergroup Development:2
Appreciative Inquiry:2
ENVIRONMENT FOR CHANGE2
SOURCES OF INNOVATION2
CREATING A LEARNING ORGANIZATION2
What’s a learning organization?2
Managing learning:2
CISCO: A CASE STUDY2
CHALLENGE2
SOLUTION2
RESULTS292
CONCLUSION2
BIBLIOGRAPHYiii

(ii)

WHAT IS ORGANIZATIONAL CHANGE?
Also known as reorganization, restructuring and turnaround.

Organizational change occurs when business strategies or major sections of an organization are altered. It is defined as a change that has significant effects on the way work is performed in an organization. Organizational change may be apparent when there is a gap between how the work area is operating and how it should be operating to ensure successful future growth. Organizational change may be a result of the work area identifying goals that they want to achieve. CHANGE MANAGEMENT

Change management is a structured approach to shifting individuals, teams and organisations from a current state to a desired future state. It is an organisational process aimed at helping employees to accept and embrace changes in their current business environment.

Kotter defines change management as the utilization of basic structures and tools to control any organizational change effort.

Goal of change management is to minimize the change impacts on workers and avoid distractions.

Change agents are responsible for managing change activities. They see a future for the organization, which others have not identified, and they are able to motivate, invent and implement this vision. Change agents can be managers or non-managers, current or new employees, or outside consultants.

In this era of globalization, Organizations need to cope up with the dynamic and inevitable changes, which take place very often. Because of these changes the competition among firms is becoming intense and every organization should be flexible enough to implement the changes whenever required for its survival. SOME BASIC FORMS OF CHANGE

Planned change
It is a change resulting from a deliberate decision to alter the organization. Companies that wish to move from a traditional hierarchical structure to one that facilitates self-managed teams must use a proactive, carefully orchestrated approach. Not all changes are planned. Unplanned change

It is imposed on the organization and is often unforeseen. Changes...
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