Organisational Culture Case Study

CASE STUDY: ORGANISATIONAL CULTURE

TRANSACT INSURANCE LTD

TOTAL NUMBER OF WORDS: 4,621, 17 PAGES.

TABLE OF CONTENTS

1. INTRODUCTION 3

2. ORGANISATIONAL CULTURE AND CHANGE 3
  2.1 Background and Definition 3
  2.2 Characteristics of Culture 5
    2.2.1 Observed behavioural regularities 5
    2.2.2 Norms 5
    2.2.3 Dominant values 5
    2.2.4 Philosophy 5
    2.2.5 Rules 6
    2.2.6 Organisational climate 6
  2.3 Dimensions of Culture 6
    2.3.1 Power dimension: 6
    2.3.2 Role dimension 6
    2.3.3 Achievement Dimension 7
    2.3.4 Support dimension 7

3. A LEARNING ORGANISATION 8
  3.1 Culture Facilitating Learning 8

4. Diagnosing Organisational Culture 9

5. TRANSACT INSURANCE LTD 9

6. CHANGES AFFECTING AND   EFFECTING TRANSACT 10
  6.1. Leadership and Power 10
  6.2. Information Sharing 11
  6.3. Support and Empathy 11
  6.4. Empowerment and Personal Responsibility 11

7. 21ST CENTURY ORGANISATIONS 11

8. ORGANISATIONAL CHANGE WITHIN TRANSACT’ 12
  8.1 Assess the Current Culture 12
  8.2 Set Realistic Goals Impacting on Bottom Line 12
  8.3 Recruitment of Personnel 13
  8.4 Employee Involvement 13
  8.5 Removing evidence of old cultures 13
  8.6 Change must happen from the top   down 14

9. CONCLUSION 14

10. REFERENCES 15

11. SELF-ASSESSMENT 16
  1. INTRODUCTION

  Transact Insurance Ltd is currently undergoing some changes in its organisation as a result external impacts on its environment.   This change has also meant a change in the organisations culture and way of operating. As a result, they have faced some challenges and difficulties in implementing this culture change.

  My discussion will look at firstly look at defining culture and change. Its characteristics and dimensions are explained and defined it an attempt to understand what organisational development is all about. Once the definition and understanding is clarified, I will look at how we can assess culture within an... [continues]

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