Organisational Culture

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  • Topic: Lufthansa, Star Alliance, Miles & More
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Issue 2012

Balance
Key data on sustainability within the Lufthansa Group

www.lufthansa.com/responsibility

You will find further information on sustainability within the Lufthansa Group at: www.lufthansa.com/responsibility Order your copy of our Annual Report 2011 at: www.lufthansa.com/investor-relations

The new Boeing 747-8 Intercontinental
The new Boeing 747-8 Intercontinental is the advanced version of one of the world’s most successful commercial aircraft. In close cooperation with Lufthansa, Boeing has developed an aircraft that is optimized not only in terms of comfort but also in all dimensions of climate and environmental responsibility. The fully redesigned wings, extensive use of weight-reducing materials and innovative engine technology ensure that this aircraft’s eco-efficiency has again been improved significantly in comparison with its predecessor: greater fuel efficiency, lower emissions and significant noise reductions (also see page 27). The “Queen of the Skies,” as many Jumbo enthusiasts call the “Dash Eight,” offers an exceptional travel experience in all classes of service, especially in the exclusive First Class and the entirely new Business Class. In this way, environmental efficiency and the highest levels of travel comfort are brought into harmony. Lufthansa has ordered 20 aircraft of this type.

Editorial information
Published by Deutsche Lufthansa AG Lufthansa Group Communications, FRA CI Senior Vice President: Klaus Walther Concept, text and editors Media Relations Lufthansa Group, FRA CI/G Director: Christoph Meier Bernhard Jung Claudia Walther in cooperation with various departments and Petra Menke Redaktionsbüro Design and production organic Marken-Kommunikation GmbH Copy deadline 18 May 2012 Photo credits Jens Görlich/MO CGI (cover, page 5, 7, 35, 85) SWISS (page 12) Brussels Airlines (page 13) Reto Hoffmann (page 24) AeroLogic (page 29) Fraport AG/Stefan Rebscher (page 43) Werner Hennies (page 44) Ulf Büschleb (page 68 top) Dr. Günter Nowald (page 91, 98, 99) HelpAlliance (page 93, 94, 95 bottom) Cargo Human Care (page 96) Gürzenich-Orchester (page 100) Others: Lufthansa Group photo archive Paper Content: ENVIRO TOP, recycling paper made from 100 % recycled paper. Produced without optical brightening agents, without chlorine bleach. Certificate: Environmental label “The Blue Angel” – RAL-UZ 14. Cover: LuxoSamtoffset Reprints, including excerpts, only with written permission from the publisher and by citing “Deutsche Lufthansa AG” as the source (text and images). In this case we ask that you send us a copy or clipping. Printed in the Federal Republic of Germany ISSN 1612-0906

Source: Lufthansa Annual Report 2011 Values 2011 do not include bmi (see “About this report” on page 5); comparative 2010 value adjusted for bmi. 3 For the reporting year 2011 the following companies are included: Lufthansa German Airlines (including Lufthansa Italia and Lufthansa Regional: Lufthansa CityLine, Air Dolomiti, Eurowings, Contact Air, Augsburg Airways), Lufthansa Cargo, SWISS (including Edelweiss Air), Austrian Airlines and Germanwings. Excluding the share of third parties as Lufthansa can influence neither performance nor the equipment used (see also table “Share of third parties” on page 66). 4 Types of flights taken into account: all scheduled and charter flights. 5 Values do not include bmi. 6 See also table “Fuel consumption” on page 66. 7 The emissions values 2010 (excluding CO2) were corrected as a calculation error occurred in the preceding year. 8 Companies referred to as in 3, but including the services of third parties, as these contribute to the Group’s results. Types of flights as in 4, but including ferry flights, as these represent costs. 9 Balance: segments (operational perspective); Annual Report: distance (customer perspective); one distance can include several segments, e.g. in the event of stops en route. 10 Balance: on the basis of all passengers aboard; Annual...
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