Organisational Climate

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Organizational Climate: A special focus on Accountability and Job Satisfaction of employees in Bata India Limited, Faridabad

M.A. (Social Work) H.R.M Dissertation

Luthufi M Department of Social Work

Jamia Millia Islamia New Delhi

2012
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Organizational Climate: A special focus on Accountability and Job Satisfaction of employees in Bata India Limited, Faridabad

M.A. (Social Work) H.R.M Dissertation

Submitted by Luthufi M Department of Social Work

Under the Supervision Dr.Vani Narula

Jamia Millia Islamia New Delhi

2012
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Declaration
I, Luthufi M, student of MA Human Resource Management (Semester-IIIrd)-2013 hereby declare that the Dissertation titled “Organizational Climate: A special focus on Accountability and Job Satisfaction of Employees in Bata India Limited, Faridabad” which is submitted by me to the Department of Social Work, Jamia Millia Islamia, New Delhi in partial fulfillment of the requirement for the summer training for award of the Master of Arts in Human Resource Management has not previously formed the basis for the award of any Degree, Diploma, Fellowship or other similar title or recognition.

Place & Date:

(Signature of the student)

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Certificate

On the basis of the declaration submitted by Mr. Luthufi M, student of MA Human Resource Management (Semester IIIrd)-2013 ,I hereby certify that the dissertation titled “Organizational Climate: A special focus on Accountability and Job Satisfaction of Employees in Bata India Limited, Faridabad” which is submitted to the Department of Social Work, Jamia Millia Islamia, New Delhi in partial fulfillment of the requirement for the degree of Master of Art in Human Resource Management, is an original contribution with an existing knowledge and faithful record of research carried out by him under my guidance and supervision. To the best of my knowledge this work has not been submitted in part or full for any Degree or Diploma to this University or elsewhere.

Dr.Vani Narula Dept of Social Work Jamia Millia Islamia New Delhi

Raj Kumar Sharma Assistant Manager (HR) Bata India Limited Faridabad

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TABLE OF CONTENTS CHAPTER 1: Introduction
Statement of the Problem Background and Rationale of the study 10 12 12 14 15 17 19 20 21 22 23 23 24 24 24 25 26 27 5

CHAPTER 2: Literature Review
Organizational Climate Accountability Job Satisfaction Gaps in Research Scope of present Study

CHAPTER 3: Methodology
Present Study Context of the Study Objectives of the Study Operational Definitions Type of Study Research Design Research Methodology Qualitative Judgment

CHAPTER 4: Profile of Company
History Bata in India

29 30 31 39 40 41 42 42 43 44 50 51 52 53 55

CHAPTER 5: Findings
Organization of the Chapters Organizational Climate Accountability Job Satisfaction Overview of Findings Comparisons Correlations

CHAPTER 6: Conclusion, Recommendations and Limitations
Conclusion Recommendations Limitations

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List of Tables
1. Norms formulation 2. Norms of the study 3. Distribution of employees turnover 4. Mean and Standard Deviation of Organizational Climate 5. Mean and Standard Deviation of Accountability 6. Mean and Standard Deviation of Job Satisfaction 7. Organizational Climate and Age of Employees 8. Accountability and Age of Employees 9. Job Satisfaction and Age of Employees 10.Organisational Climate and Work Experience of Employees 11.Accountability and Work Experience of Employees 12.Job Satisfaction and Work Experience of Employees 13.Department and Organizational Climate 14.Department and Accountability 15.Department and Job Satisfaction 16.Correlation 27 28 37 41 42 42 44 45 45 46 47 47 48 48 49 50

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List of Figures
1. Mean and Standard Deviation of Organizational Climate 2. Mean and Standard Deviation of Accountability 3. Mean and Standard Deviation of Job Satisfaction 41 42 42 56

Reference
Appendices
1. Statements of Conditions of Work 2. Accountability Survey 3. Job...
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