Organisational Behaviour

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C H A P T E R

1
Introduction to the field of organisational behaviour

© 2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione

Chapter learning objectives
1. 2. 3. 4. Define organisation. Define organisational behaviour. ACTIVITY 1.1: It All Makes Sense. Identify three reasons for studying organisational behaviour. 5. Describe five trends in organisational behaviour. 6. ACTIVITY 1.2: Telework Disposition Assessment. 7. Identify the five anchors on which organisational behaviour is based. 8. Diagram an organisation from an open systems view. 9. Define knowledge management and intellectual capital. 10. Identify three ways that organisations acquire knowledge.

© 2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione

2

Defining organisation
DISCUSSION What is an organisation?

CEM

What organisations are you part of?

© 2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione

3

What are organisations?
Groups of people who work interdependently toward some purpose structured patterns of interaction coordinated tasks work toward some purpose Courtesy of Computershare Ltd

© 2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione

4

Why study organisational behaviour?
Understand organisational events

Organisational behaviour research Influence organisational events Predict organisational events 5

© 2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione

Trends: globalisation
Global companies
extend their activities to other parts of the world actively participate in other markets compete against firms in other countries

© 2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione

6

Consequences of globalisation
DISCUSSION

CEM

What are the positive and negative consequences of globalisation on New Zealand organisations? How did you decide which were positive and which were negative consequences?

© 2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione

7

Trends: globalisation
Implications of globalisation
new organisational structures different forms of communication more competition, change, mergers, downsizing, stress need more sensitivity to cultural differences

© 2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione

8

Trends: changing workforce
Primary and secondary diversity More women in workforce and professions Different needs of Gen-X, Gen-Y and baby-boomers Diversity has advantages, but firms need to adjust through cultural awareness family-friendly policies empowerment

© 2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione

9

Trends: employment relationship
Employability
employees perform many tasks, not a specific job

Casual work
no explicit or implicit contract for long-term employment

Telecommuting
working from home, usually with a computer connection to the office

Virtual teams
operate across space, time and organisational boundaries; mainly communicate through electronic technologies

© 2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione

10

ACTIVITY: Telework Disposition Assessment

CEM

This instrument is designed to help you identify how compatible your needs, values, and competencies are compatible with the demands of teleworking. It measures THREE important dispositions. Also, please keep in mind that this scale only considers your personal characteristics.

© 2003 McGraw-Hill Australia Pty...
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