Organisational Behavior

TABLE OF CONTENTS

Acknowledgement 3

Objective of study 4

Rationale 5

Introduction 6

Literature review                               14

Research methodology   16

Analysis of Data                                               17

Result                         20

Conclusion                                                                                                                       22

OBJECTIVE OF STUDY

  1) To analyze and interpret the scores measuring emotional intelligence (EI), job satisfaction (JS) and work commitment (WC) in managers.

  2) To identify the effect of variables like age and gender on Emotional Intelligence.

  3) To review similar studies done earlier, and analyze our data in its light.

RATIONALE

This study has been done to find how emotional intelligence affects job satisfaction and work commitment in young professionals. Through this we have also tried to find out EI’s dependence on demographic variables like age and gender.

Factors like job satisfaction and work commitment are very important in today’s work scenario. They affect both, i.e. an employee’s performance as well as the growth of his/her organization.

Therefore, a good understanding of a study like this can help both future employers and employees in ensuring better performance of their organization. Also as the sample is healthy in terms of both size and variability, it can also be used as a reference for future studies.

INTRODUCTION

Emotional intelligence

Emotional Intelligence (EI) describes the ability, capacity, skill or, in the case of the trait EI model, a self-perceived ability Different models have been proposed for the definition of EI and disagreement exists as to how the, to identify, assess, and manage the emotions of one's self, of others, and of groups. term should be used. Despite these disagreements, which are often highly technical, the... [continues]

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