Statement of problemsThe problem that I will be indentifying in this case study is placed in an order where the most important issue is to be address first.
1.Poor leadership"Leadership is a process by which a person influences others to accomplish an objective and directs the organization in a way that makes it more cohesive and coherent. Leaders carry out this process by applying their leadership attributes, such as beliefs, values, ethics, character, knowledge, and skills" An organization requires team leaders or facilitators who provide coaching and support. Both Rob and Peter are poor leaders. Rob did not solve Fran's situation even though she consulted him a few times. He does not understand her situation as he lack social-awareness. Rob also does not know his company well enough because he asked Fran to join the company when there is no position available. Therefore he gave her MIS position which failed to achieve the person-job matching process as her ability and competency do not match with the job. Peter also did not provide any coaching or support to Fran. Furthermore, he does not understand and can't control his emotions towards others as he lack of self-awareness and self-management.
2.Lack of team cohesiveness within organization"Team cohesiveness is the degree of attraction people feel toward the team and their motivation to remain members" Peter told others not to talk to Fran and this made her feel uncomfortable and stress in this kind of environment. This made Fran have a low level of team cohesiveness as she is not motivated to remain a positive member of the team. Mike, Fran's colleague in MIS section also has a low level of team cohesiveness as Peter stole his ideas for the revising plan of Big Brother.
3.Lack of motivation"Motivation refers to the forces within a person that affect the direction, intensity and persistence of voluntary behaviour" Fran lacks of motivation (MARS model) at work because she thinks her job is clerical and she has...