The role of an operations manager has become a lot wider ever since globalization has brought in intense competition among the organizations and the manager is required to execute responsibilities hitherto beyond the scope of regular job description.
Let us look at the broad roles and responsibilities of an operations manager.
Logistics management: The operations manager ensures that the machinery and equipment used have the ability to produce goods and services for the client at an acceptable standard. The operations manager also coordinates with the quality assurance personnel to ensure that the goods meet an acceptable standard and generates positive feedback from clients. The manager may interact with the employees, prepare reports on the current condition of logistics, and decide on the next course of action.
Budget management: The operations manager may obtain the requirements for logistics and coordinate with the finance department to obtain the necessary approval for the budget. The manager ensures that quality equipments are procured within the budget.
Operational strategizing: Apart from logistics management, the operations manager plays a key role in chalking out the overall operational policy. For example, the operations manager could determine the types of equipments needed to fulfill the organizational quality policy. The operational manager could also formulate suggestions on how to make an optimum use...