Operations Management Research

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Experiential Training Report
Koketso Mamahlo Mothiba 200910752
Department of Quality and Management
University of Johannesburg
PNP31-1

“ Today South Africa is the largest Coca-Cola market in Africa and consistently ranks among the best performing countries in the world of Coca-Cola. This impressive position is made possible by the hard work and commitment of four bottlers, our canning operation and our employees, whose main vision is to benefit and refresh the people of South Africa. “ Coca-Cola Fortune

3 Marmer Street, Polokwane
P.O.Box 122
Polokwane, 0700

2011
Koketso.M.Mothiba 200910752
University of Johannesburg Bunting Road Campus
10/24/2011
Experiential Training Report
Koketso Mamahlo Mothiba 200910752
Department of Quality and Management
University of Johannesburg
PNP31-1

“ Today South Africa is the largest Coca-Cola market in Africa and consistently ranks among the best performing countries in the world of Coca-Cola. This impressive position is made possible by the hard work and commitment of four bottlers, our canning operation and our employees, whose main vision is to benefit and refresh the people of South Africa. “ Coca-Cola Fortune

3 Marmer Street, Polokwane
P.O.Box 122
Polokwane, 0700

2011
Koketso.M.Mothiba 200910752
University of Johannesburg Bunting Road Campus
10/24/2011

Table of Contents
Background4
Introduction5
Capacity Planning10
LONG-TERM CAPACITY PLANNING12
SHORT-TERM CAPACITY PLANNING13
CAPACITY-PLANNING TECHNIQUES13
Capacity Planning with Coca-Cola Fortune14
Quality15
What is quality?15
Coca Cola view on Quality16
Woolworths view on Quality17
WQA Standard17
Conditions of Supply18
Personnel19
Coca-Cola’s view on Personnel20
Woolworths view on Personnel23
Inventory24
Flow, Inventory and Time25
The Inventory Level25
Variability, Uncertainty and Complexity25
Inventory situation at Joa’s Trading Shop25
Solution26
Scheduling26
LOADING27
GANTT CHARTS30
Productivity Measurements32
Technology32
Efficiency33
O.E.E33
OEE = Availability ratio x Performance ratio x Quality ratio34
Availability ratio of OEE34
· Availability ratio = Actual production time / Theoretical production time- Actual production time (hours) = Theoretical production time (hours) – Downtime (hours) - Theoretical production time (hours) = Number of working hours - Downtime (hours) = Number of hours where machines are down34

Performance ratio of OEE34
P.Q.O.D.I – this productivity measure tool assesses quality of Work stations and machine processes that outline the product manufacturing capacity.34
Real cost savings.34
Benchmarking production processes.35
Living standards35
Industrial relations38
Logistics40
What is logistics?40
Components of Logistics System40
Coca Cola’s view of Logistics41
Woolworths view on Logistics44
Advanced Shipping Notices45
Delivery Changes45
Packaging and Barcodes45
Primary Freight46
Maintenance48
What is Maintenance48
The mission objectives of Coca-Cola Fortune are:48
Autonomous Maintenance49
Breakdown Maintenance49
Planned Maintenance50
Preventive Maintenance50
53
Project management53
Work breakdown structure54
The Processes of project management 54
Initiating Process55
Planning and design Process55
Monitoring and Controlling Process57
Closing59
Project controlling and project control systems59
Project planning with Coca-Cola on effect on the environment61
Finalised Conclusion63
References65
Bibliography66
Transcripts Authenticity67
STUDENT RESPONSE (Written Report)69

Background
The knowledge which obtained from the theory component of all studied subjects and module will serve to provide essential information with background principles and understanding to complete the experiential training component. To enable the report to evaluate and apply these principles...
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