Operations Management Assignment

Topics: Southwest Airlines, Airline, Low-cost carrier Pages: 8 (2335 words) Published: April 22, 2012
Table of Contents
Case: Operations Management at Toyota2
Case: Southwest Airlines Operation Management3
Analysis of operation Management:4
Southwest Airlines Operations - A Strategic Perspective7

Case: Operations Management at Toyota
Toyota is among the leading automobile manufacturers of the world selling almost 9 million models at all the five continents. Toyota has been awarded a position in the top 10 fortune global 500 enterprise and the company was ranked among the most renowned automaker and it have the dedication towards providing complete customer satisfaction. And the company has also tended to provide and shape up the effective set of values and principles which have become the roots of the company since its inception. Toyota is producing products globally and therefore should implement effective strategies in order to achieve the requirements of the customer. The operation management of Toyota is properly designed and developed. The operations are analyzed on timely basis and it is significance towards the improvement which particularly involves the Just-In-Time system. The system is also renamed recently as the Lean manufacturing system. They have developed a very unique and attractive strategy out of this system that can be placed into five groups known as the five zeros. The five zeros include the zero inventories, zero paper, zero defects, zero downtime and zero delay. The five zeros are related to maintain the inventory and plans at a minimum level also visible and simple, utilizing flexible and reliable processes, maintaining the quality chain and the speeding up of the real design times and time manufacturing right from the start to the finish of the final product. The main objective is to achieve the decrease of waste and difficulty that usually occur in their operations processes. In order to achieve these objectives there are two more components which should be involved in the JIT system and it includes the Total People Involvement and Total Quality . This could only be achieved through effective quality planning, quality control and most important quality improvement. The operation system of Toyota is very useful and has provided many benefits to the company. The operational team is very motivated towards their work and responsibilities and effective planning is developed through complete participation of all the team members. They have changed the traditional systems and are implementing new tools and techniques in order to maintain the success and satisfy the needs of the market. Being a leading brand the company has many responsibilities and their operation management is key area of the business. The JIT system cannot work without MRP working together at a degree of work. The Toyota management has eliminated the fact and they have not used the traditional push systems and they are using the Kanban pull system which very much beneficial for the operational system. The basic purpose of using the Kanban system is to control the production flow. Kanban means card or sign. The system will work upon the assembly line and there are stations developed that the first station towards which the work is appointed it has to accept it provide with the receipt of acceptance so will be done by the second station towards which the task has been diverted. The Kanban pull system will help effectively to identify the gap and problems that might occur during the execution of the process. The problems should be detected on time in order to avoid heavy loses in the future and continuous improvement can be executed along with the elimination of the waste.

The involvement of the entire team member is very important because it creates a special bonding amongst the team members and more ideas can be generated. Kanban system also helps in maintaining the useful inventory and it automatically reduces the amount of inventory that has been used among...
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