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operations management
University of Petroleum & Energy Studies

Centre for Continuing Education
Executive MBA
(OIL & GAS Management)
Semester II
YEAR: 2013 SESSION: January

Assignment – 1
For

Operations & Material Management
(MBCQ 722D)

(To be filled by the student)

Name: _______________________

Sap No/Regn No: _______________________

Section A (20 Marks)
Write short notes on any four of the following
1. Production management functions
2. The era of scientific management
3. Optimal criteria for selecting a plant location
4. Basic production systems
5. Chance and assignable causes of variations

Section B (30 marks)
(Attempt any three)
1. Describe various POM-Models and schools of thought.
2. Define productivity and wastivity also explain all factors for improving productivity.
3. What are the major types of layouts? Describe the use of computers in modern production (operations) management.
4. What are the types of capacity? What are the needs for capacity planning? What are the factors for selection of material handling system?

Section C (50 marks)
(Attempt all questions. Every question carries 10 marks)
Read the case “Creature Care Animal Clinic” and answer the following questions.
Creature Care Animal Clinic
It has been three years since Dr. Julia Barr opened Creature Care Animal Clinic, a suburban veterinary clinic. Dr. Barr thought that by now she would be enjoying having her own practice. She had spent many years in college and worked to save money in order to start a business. Instead, she felt overwhelmed with business problems that were facing the clinic. She thought to herself: “I don’t produce anything. I just provide a service doing something I enjoy. How can this be so complicated?”
Company Background
Dr. Barr opened Creature Care Animal Clinic as a veterinary clinic specializing in the care of dogs and cats. The clinic was set to operate Monday through Friday during regular business hours, with half days on

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