Operations Management

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  • Topic: Evidence, Logic, University of Westminster
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UNIVERSITY OF WESTMINSTER
WESTMINSTER BUSINESS SCHOOL

SEMESTER 1, 2009-2010
MODULE CODE:

4BIM502

MODULE TITLE: OPERATIONS MANAGEMENT
Hand in date: 6pm Thursday 10th December

Alternative Assessment
2,500 words

Report question
 

The aim of the JIT methodology may be deemed to meet demand instantaneously, with perfect quality and no waste’. So runs one definition of JIT. Your task is to evaluate the requirements and objectives of a JIT operation and analyse the potential benefits and drawbacks when deciding to apply the JIT methodology to the following operation:

A restaurant which caters for a wide range of customers, it is open seven days a week and serves its customers from an a la carte menu, used in the evenings and weekends and a set menu for lunchtime customers.

Some of the key components of JIT
• improving productivity
• eliminating waste
• delivery of the parts at the right quality, right time, right place • minimum use of facilities, equipment, materials, human resources • employee involvement
• teamwork
• simplification

Marking scheme 
Assessment
Criteria

Content, style,
relevance and
originality

Format

Referencing, sources

Constructive critical
analysis, introduction,
conclusion

Weighting

30%

10%

20%

40%

0% - 49%

Anecdotal evidence,
little thought and
consideration for the
construction of report

Typed

50% - 59%

Majority of content
appropriate to topic,
interesting insights

Well presented, in
the required
format.
Spellchecked

A range of appropriate
sources used. Harvard
reference system used

Descriptive but using
relevant evidence

Content relevant to Clear presentation
the topic. Logical
with identifiable
60% - 69%
sections and
argument, construction
throughout
conclusion

Sound reporting, with a
good range of sources
used

Critical analysis shown in
the development of the
argument

70% and
above

Descriptive, with little
Few, poor quality
attempt to make sure that
reference sources. No
the evidence presented is
Harvard system in use.
relevant to the argument

Well constructed
Well presented,
Wide range of valid
argument, that
clear logically used
sources, text books and
provides new insights
headings and
anecdotal material used
and original ideas
sections

Critical analysis
throughout. Well
constructed conclusion
based on content

How to structure the assignment report 
Title Page
Assignment title, module code, full name and student code, as well as submission date.

Executive Summary
A brief statement of overall aims and specific objectives of the report. It should also include methods and procedures used, key findings and a synopsis of the conclusions and recommendations. Reading a good executive summary will provide an overview of all aspects of the report.

Table of Contents
A list all the chapters, sections, headings and sub-headings. Appendices and Figures should be provided as well as all page numbers as clearly as possible.

Introduction
Shows that you have fully understood the brief and you will cover everything required.

Findings and Analysis
This is the substance of your report. The structure will vary depending on the material being presented. Headings and sub-headings should be used to indicate the different sections. The following headings may help to add structure: situation; problem; solution; evaluation. It is not sufficient simply to describe a situation. Analysis and a critical approach are essential.

Charts, diagrams and tables can be used to reinforce your arguments, although it may be better to include the more complex ones as an appendix.

Conclusions
These draw out the implications of your findings. Deductions are based on the facts described in the findings and analysis. Remember not to include any new material here.

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