Operational Management

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|British Institute of Technology & E-commerce | |Operational Management | | |

|Module Leader: Mr Hector Dela Victoria | |Additional Tutor: Dr. Abhijit Ganguly | | | |Submitted By: Chintangiri Gosai | |Student ID: 46409 | |Submission Date: 27th December 2012 | | |

Contents
Introduction & Brief History3
Managing Finance3
Financial Institutions3
Role of Financial Institutions4
Types and role financial Institutions4
Commercial Banks4
Saving Institutions5
Credit Union5
Insurance Companies5
Pension Funds6
Ratio analysis6
Human Resource Management9
Recruitment & Selection9
Recruitment & Selection at Sainsbury’s10
Validity and Reliability11
Managing Information12
Role & Importance Information Communications Technology (ICT)12 Role of IS in Sainsbury’s13
Conclusion16
Recommendation16
References18

Introduction & Brief History

J Sainsbury was established in 1869 and steadily grew to become one of the largest retailers in the UK. Currently, it stands behind only Tesco and ASDA in the UK retail market industry. Every organisation needs to have a successful operations management team in place in order to be successful. The three aspects of operations management which need to be covered include managing finances, managing human resources and managing information technology. Certain aspects of each of these areas have been analysed below to consider Sainsbury’s operations management. These resources when leveraged properly would benefit Sainsbury’s. The report begins with the definition and role of several financial institutions followed by a financial ratio analysis of Sainsbury’s which suggests how the financial performance can be improved and how the financial institutions can help. This is followed by an analysis of Sainsbury’s recruitment and selection procedures to assess their impact on overall business performance. Finally, the report considers the IT capabilities of Sainsbury’s and how these have been leveraged. The report ends with a summary of the findings and the recommendations that can be made based on these findings.

Managing Finance

Financial Institutions

Financial institutions are defined by Gup (2008) as “organisations whose principal function is managing the financial asserts of business concerns and individuals. They bring savers and borrowers together by selling securities and services to savers, and then lending (or investing) those funds to borrowers” (Gup, 2008, p. 1).

Role of Financial Institutions

Since financial institutions accept deposits from investors and lend to borrowers through securities purchases and loans, they serve the following purposes in the markets suggested by Madura (2011):

1. They provide the service of depositing sources which has the characteristics of liquidity and accommodation required by the investors.

2. They repackage amounts deposited by the investors to lend them to the borrowers at the size and maturity they desire.

3. As a result, they provide a matching service efficiently that would be otherwise hard to achieve by...
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