Operation Management

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Edexcel Level 7
Extended Diploma in Strategic Management and Leadership

ASSESSMENT ACTIVITY :

Unit Name:STRATEGIC QUALITY AND SYSTEMS MANAGEMENT
Unit Number:11
Credit:10
Assignment Submission Date:As per schedule
Assessor:PK MULAY & MVN CHARY
Mode of submission:LIVECAMPUS

Aim
This unit provides the learner with an understanding of the importance of effective quality and systems management to enable achievement of organisational objectives. It also provides the learner with the skills to be able to implement a strategic quality change in an organisation

Summary of Learning Outcomes
To achieve a pass learners must demonstrate the ability to deal with each of the following outcomes and present these in report form – scripts will be checked against each of these: 1 Understand the role of operations management in an organization 2 Understand the importance of managing quality in an organization 3 Be able to plan a strategic quality change in an organisation 4 Be able to implement a strategic quality change in an organisation 5 Be able to evaluate the outcomes of a strategic quality change in an organisation Submission of Assignment

Assessment
The assessment in the unit will be based on a written assignment. The parameters would be clearly mentioned in the assignment brief. The assignment is to be submitted in two parts at the date/time indicated in the Time Table. The two parts would address the Los given below. Part 1: Covering LOs 1 and 2

Part 2: Covering LOs 3, 4 & 5.
To achieve PASS grade the student must meet all the learning outcomes mentioned below: ASSIGNMENT BRIEF:
Scenario:
QUALITY POLICY INDIA

In order to make available the optimum quality within the easy reach of costumers while making Toyota’s products a profitable investment in its customer’s business ventures, Toyota Production System (TPS) constitutes an essential part of Toyota. Toyota has created a benchmarking standard in its products worldwide and any customer of Toyota knows exactly what he gets in return while he opts for buying products from Toyota. Toyota has proved its standards of excellence with its strength of flexibility to meet the exact needs and demands of the changing market scenario with time. As a business partner, Toyota takes into account quality as the first norm for all aspects of the customers’ demand and meeting the expectations with prominence and proficiency. Quality is integral part of any Toyota Product

All credit goes to Toyota’s consistent strive for improvement to meet excellence (Kaizen), which ensures advantages to its customers. Toyota is consistent on maintaining quality from the very ginning of the production process, carrying out the standards throughout the process till it reach to the end users. With this consistent monitoring of quality at all levels of procurement, production and delivery Toyota ensures to prepare finished products and ensures that the same reaches the customers with highest standards of quality norms.

Cost of products from Toyota ensures high return on investments Although cost of Toyota products seems to be an issue on the first look, but by purchasing Toyota Products the customers of Toyota are made sure of making a profitable selection. Kaizen ensures all products produced by Toyota feature the latest of the innovations and thereby ensures maximization of productivity. Stringent check on quality norms for products with apposite innovations allows the customers of Toyota to enjoy high returns on their investments in Toyota.

Delivery is exact as per the requirements of the customer’s demand The customer oriented system of Toyota ensures that the output of production process matches exactly to the demands of the customers and corresponds with in-time execution of orders. Smoothly optimized and continuous work-flow of Toyota Production System in association with meticulous planning and scalable work-cycle periods ensures on-demand movement of...
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