Operatinal Efficiency of Mumbai Dabbawala by Amol Dhok

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  • Topic: Six Sigma, Dabbawala, Tiffin
  • Pages : 16 (4219 words )
  • Download(s) : 117
  • Published : December 24, 2010
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Synthesis Paper on
Operational efficiency – study of Mumbai dabbawala.

Submitted To-
Dr. V.G. Dhanakumar
Director
IIPM, Bangalore

Submitted By-
Amol Dhok.
Roll No. – 09PGDM007
Section-I
PGDABPM 2009-11

Course Title-Global Quality Management System.
Indian Institute of Plantation Management
Bangalore.

CONTENTS

|Sr.no. |Particulars |Page No. | |1. |Abstract | | |2. |Introduction |1 | |3. |Mumbai Dabbawala |2 | |4 |NMTBSA |3 | | |4.1 what is NMTBSA | | | |4.2 about NMTBSA | | | |4.3 organizational structure | | |5. |Dabbawala methodology |4 | |6. |Need of study of Dabbawala |5 | |7. |7.1 What is SIX SIGMA |6 | | |7.2 Essential of Six Sigma methodology | | |8. |8.1 Working of NMTBSA beyond Six Sigma |7 | | |8.2 discipline | | | |8.3 Analyzation | | |9. |Dabbawala & Six Sigma |10 | |10. |Why do Six Sigma? |12 | |11. |Conclusion |14 | |12. |Reference |15 |

CERTIFICATE

This is certified that synthesis paper entitled, “Green Cold Chain Infrastructure For Indian Agriculture.” submitted to Faculty of Indian Institute of Plantation Management (IIPMB), Bangalore, for the completion of course Global Quality Management is a record of work carried out by Mr.Amol Ramesh Dhok under the guidance and supervision of Dr. V.G. Dhanakumar, Professor of Quality, Extension and Operations Management, Indian Institute of Plantation Management Bangalore, (IIPM) and no part of this Paper has been submitted for any other degree, diploma or publication in any other form.

The assistance and help received during the Completion of this Synthesis Paper and source of literature have been duly acknowledged....
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