•Best way to determine the right target audience
•Making PicDeck more conceptually-friendly so consumers can better understand it user-friendly functions Long-term
•How could Ontela balance the needs of the subscribers with the carrier’s goals of decreasing churn and increasing ARPU? •What is the next big idea to keep company ahead of the game (please help rephrase) Problem Statement: For future growth, the industry will need to continue being creative and innovative in seeking out added services such as data and wireless Internet use to increase yearly revenue; how can Ontela and their counterparts target the right consumers which will utilize both without compromising ARPU? Case Response: Section A
1. Based on the three customer personas, which customer segment should Ontela target? a.Ontela’s objective was to increase the use of wireless carrier service and increase average revenue per user (ARPU). In order to do this the organization conducted a segmentation research to select the right Personas, which will determine how to allocate their resources and time for consumers who use their cell phones and cameras the most. Based on this criteria Sarah, the parent should be considered as the primary target. It is important to consider that women control...