Chapter 1
THE PROBLEM AND ITS BACKGROUND
Introduction
Resorts are places used for relaxation or recreation, attracting visitors for holidays or vacations. They contain swimming pools where people can relax and enjoy together with their families and friends. Most of the resort today includes rooms for overnight accommodation. Before, resorts consist of only cottage, a room with a bed has largely been replaced by rooms with modern facilities, including en-suite bathrooms and air conditioning or climate control, function hall for events, spa and an in-house restaurant. The cost and quality of hotel & resorts are usually indicative of the range and type of services available.
Due to the enormous increase in tourism worldwide during the last decades of the 20th century, standards especially those of smaller establishments have improve considerably.
Today, many systems have used an automation process like using online computer system, due to the efficiency and accuracy. “Online Inquiry and Resort Reservation System” is a transaction processing system that has more advantages rather than a manual Resort Reservation.
Prior to the Internet, travelers could write, call the resort’s telephone directly, or use a travel agent to make a reservation. Nowadays, resorts have their own website where anyone can view information on prices and deals. Today, most of the Resorts provide goods and services using online computer system. It helps to perform task in an easy way with less time consumed and enhance the operating efficiency, improve the service experience as well as provide a means to access markets on a global basis.
Background of the Study
Rhosean Garden Resort is owned by Mr. Jhun ------ and started on ------. It is located at Baliti-Panipuan Road, City of San Fernando, Pampanga with a total lot area of ________. Currently, apart from the streamers that are posted on the roads, the resort uses the Facebook account for its advertisement and