Online Billing and Reservation
Chapter 1
Introduction
1.1 Background of the Study
Online Billing and Reservation System is one of the most in-demand systems all over the world. It’s because of the grossing industry of hotels and resorts. There are many advantages in this system like security for the owner, easy to use, and gives convenience to the customers. Security helps the owner and its crew to assure that the customers will not waste their time in reserving some facilities and owners can make plans ahead of time. It is also easy to use because it is user-friendly. The forms are readable and easy to understand. Also, this gives convenience to the customers because they don’t need to go in the place just to reserve a day or event. The system has the information about the company but there is a hotline so that the customers can contact them for further information. Reservation is the most important part in hotels and resorts. This helps the establishment to know the capacity of the guests, when it will be held, the rooms and the things needed in a particular event. Manual reservation is a risk. Why? Anytime, the one who is getting the information of the guests may have some error and this will be a down to the business. Making this manual reservation to an automatic way is a big impact to the business. This will lessen errors; avoid bogus guests and especially, a more convenient way to the guest and also for the owner. Getting information from the guests through phone may result in errors. This may happen if the one who got the information misheard or forgot any information. So, in automatic reservation, the guests will input their information in an online form and all the information will be sent to a database on the company. This may avoid getting errors and missing data. This will also help avoid bogus customers because the company can contact the guest with the full information they inputted in the form. This is more convenient for the guests and the owner
Introduction
1.1 Background of the Study
Online Billing and Reservation System is one of the most in-demand systems all over the world. It’s because of the grossing industry of hotels and resorts. There are many advantages in this system like security for the owner, easy to use, and gives convenience to the customers. Security helps the owner and its crew to assure that the customers will not waste their time in reserving some facilities and owners can make plans ahead of time. It is also easy to use because it is user-friendly. The forms are readable and easy to understand. Also, this gives convenience to the customers because they don’t need to go in the place just to reserve a day or event. The system has the information about the company but there is a hotline so that the customers can contact them for further information. Reservation is the most important part in hotels and resorts. This helps the establishment to know the capacity of the guests, when it will be held, the rooms and the things needed in a particular event. Manual reservation is a risk. Why? Anytime, the one who is getting the information of the guests may have some error and this will be a down to the business. Making this manual reservation to an automatic way is a big impact to the business. This will lessen errors; avoid bogus guests and especially, a more convenient way to the guest and also for the owner. Getting information from the guests through phone may result in errors. This may happen if the one who got the information misheard or forgot any information. So, in automatic reservation, the guests will input their information in an online form and all the information will be sent to a database on the company. This may avoid getting errors and missing data. This will also help avoid bogus customers because the company can contact the guest with the full information they inputted in the form. This is more convenient for the guests and the owner