Online Banking in Bangladesh

Online Banking in Bangladesh: An Exploratory Study on Dhaka Bank Limited

An Internship Report on Online Banking in Bangladesh: An Exploratory Study on Dhaka Bank Limited

Course Title: Internship and Viva Course Code: BAN 400

Submitted To Mr. Md. Zillur Rahman Assistant Professor Department of Business Administration Shahjalal University of Science & Technology, Sylhet

Submitted By Arup Ratan Paul Reg. no. 2004731002 4th Year 2nd Semester Department of Business Administration

Shahjalal University of Science & Technology, Sylhet

Online Banking in Bangladesh: An Exploratory Study on Dhaka Bank Limited

Table of Contents Letter of Certificate Letter of Transmittal Acknowledgement Executive summary…………………………………………………………………………..1 Chapter 1 Research Design…………………………………………………………..…….…2 Chapter 2: Conceptual Framework of Online Banking………………………….…………6 Chapter 3: Present Scenario of Online Banking in Bangladesh…………………………..13 Chapter 4: Exploring the Online Banking System of Dhaka Bank Limited……….…….27 Chapter 5: Challenges of Online Banking………………………………………………….30 Chapter 6: Recommendation………………………………………………………………..32 Chapter 7: Conclusion…………………………………………………………………….....35 References

LETTER OF CERTIFICATE

I am very pleased to declare that Arup Ratan Paul, Registration No 2004731002, 4th year 2nd semester, Department of Business Administration, Shahjalal University of Science and Technology, Sylhet-3114 has been given with the topic “Online Banking in Bangladesh: An Exploratory Study on Dhaka Bank Limited.” for researching and writing an internship report on the subject. He has reviewed all the relevant literature and has been surveyed practically in Dhaka Bank Limited, Laldighirpar Branch, Sylhet, for three months to collect both of primary and secondary data. I have supervised her throughout the preparation of the internship paper.

I also certify that the internship paper is an original one and has not been submitted elsewhere previously for... [continues]

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