Online Banking

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SBL
London

School of Business & Law

MODULE TITLE: Strategic Information Management

PROGRAMME: BABS

SEMESTER: Semester Four
LECTURER: David Acquaye
DATE: 17-10-12
NAME:BUTARE TONNY

TABLE OF CONTENTS
INTRODUCTION …………………………………………………………………………………………. 1 Definition …………………………………………………………………………………………… 2 History of internet …………………………………………………………………………………… 3 Banking ……………………………………………………………………………………. 4 Lloyds ……………………………………………………………………………………. 5 Hsbc ……………………………………………………………………………………. 6 Performances …………………………………………………………………………………… 7 E-BANKING …………………………………………………………………………………. 8 History of e-banking…………………………………………………………………………………… 9 Positive impacts …………………………………………………………………………………… 10 Negative impacts ………………………………………………………………………………….. 11 DATA COLLECTION …………………………………………………………………………………. 12 CONCLUSION …………………………………………………………………………………. 13 RECOMMENDATIONS………………………………………………………………………………….. 14 REFERENCES ………………………………………………………………………………….. 15 APPENDIX ……………………………………………………………………………………. 16

EFFECTS OF E-BANKING TO BANK
EXECUTIVE SUMMARY
Globalization and technology have been a persistent drive in business, and it’s because of this that this that internet has been used by business to make profits. This report shows one of the sectors that have utilized internet to help their customers access their services in the form of e-banking,however though it has been effective their have been drawbacks that it still faces.

1 INTRODUCTION
E-commerce has had a lot of impact on the world today both in big and small business organization, it has benefited both parties (sellers and buyers).This has been made possible by the internet that has connected people worldwide through websites. Though e-commerce and the internet have impacted a large success while making businesses more direct and faster, there have been some drawbacks from it like the hacking and viruses. These have probably led to its inefficiency to some extent though people have been able to benefit from it more. 2 Definitions

E-commerce
It’s difficult to find an appropriate definition for e-commerce due to the different theories and approaches. (Wigand, 1997).But according to Gartner’s group (1999),e-commerce is defined as “a dynamic set of technologies , applications and business processes that link corporations ,consumers and communities.”From this definition we can tell the main aim of e-commerce which is to link the consumers and the business organistions through applications. According to Schniederjans and Qing(2002) they suggest that e-commerce is the “exchange of transactions that take place over the internet primarily using digital technology” From the two definitions we can see that though there’s o common definition but they agree that it’s a transaction between two parties electronically. Internet

It’s because of this device that e-commerce is able to exist so it’s more convenient to talk about It too. By definition internet is not actually a network, it’s a galaxy of different computer networks (Graham,2007) .Originally the internet was made of networks from the USA but with time different networks from all over the world were brought together so its difficult to now tell its physical boundaries.( Graham,2007) 3 History of the internet

The internet came about by the thinking of some scientists in the 1960s,its primarily aim was for research among the military units because they found out they could use computers to share information among people.J.C.Licklider was the initial person who brought up the suggestion of worldwide connections of computers in 1962 and he then joined DAPRA to lead the development. Over the years other scientists brought up their...
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