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UNRAVELING JUMBLED FLOWS WITH RELATIVE STATION PROXIMITY BACKGROUND IBS was shifting to its own campus in Dontanapalli in 2005. This research study was undertaken in 2004 with the intention of analyzing the existing facility layouts at IBS Nagarjuna Hills and IBS Banjara Hills as well as at the Institute for Management Teachers at Punjagutta. The objective of the study was to understand faculty, students and staff perceptions in terms of promoters and inhibiters of productivity in daily activities. Facility is used to mean the site, building, department or device where activities take place. It was observed that the existing layout at IBS developed various inefficiencies as it outgrew its initial requirements over the years which tended to hamper academic activity. At the same time there were layout decisions taken that both student and faculty were appreciative of since they were conducive to and promoted productivity. The study changes in scope and scale in addressing immediate, medium-term as well as long-term issues. The documentation of user perspectives of productivity facilitators and productivity constraints therefore incorporates the voice of the customer (internal as well as external) and serves as one of the inputs for the design of a user-friendly layout. Vox populi vox Dei. RESEARCH OBJECTIVE The facility layout of an organization has practical and strategic implications with respect to saving time and effort and therefore reducing the cost of movement within and between facilities by − Facilitating the flow of customers, material and information and − Increasing the efficient utilization of labor and equipment Layout Planning involves decisions about the physical arrangement of economic activity centres within a facility. An economic activity centre can be anything that takes up space – a person or ____________________________________________________________________________________ This case study was written by Siva V. Gabbita, Professor, Department of IT and Operations, IBS Hyderabad. It is intended to be used as the basis for class discussion rather than to illustrate either effective or ineffective handling of a management situation. The case was prepared from generalised experiences. © 2009, IBSCDC. No part of this publication may be copied, stored, transmitted, reproduced or distributed in any form or medium whatsoever without the permission of the copyright owner. ____________________________________________________________________________________ License to use for the Class of 2012, Semester II, IBS Hyderabad. Course: Operations Management
group of persons, an admissions window, a workstation, a cafeteria, a stairway or an elevator shaft, a storage room, a department, a classroom, the desks and chairs or whiteboards in a classroom and so on. The goal of layout planning is to allow people and equipment to operate most effectively. Before decisions can be taken regarding physical arrangement a few questions must be addressed. What centres should the layout include? – Centres should reflect process decisions and maximize productivity. How much space and capacity does each centre require? – Specific and overall cost constraints will determine how much capacity is allocated. It is useful to ascertain an essential minimum and a maximum possible to understand how constraining or excessive space/capacity allocated to a centre is. Inadequate space can reduce productivity, deprive employees of privacy and sometimes even cause health and safety hazards. Excessive space is wasteful, can reduce productivity too and can isolate faculty and students and eat into space needed elsewhere. How should each centre’s space be configured? – The amount of space allocated to a centre is interrelated with the shape and the elements in the centre. For example in a classroom the position of the white board is something to which the...