Old Swiss Inn

Topics: Chef, Mandarin Oriental Hotel Group, Hotel Pages: 9 (2211 words) Published: March 24, 2013

A treasure at the heart of the city. Manila is a city that carries the spirit of a historic and vibrant country. Learn about its rich heritage, enjoy limitless leisurely diversions, or simply surround yourself with the warmth of its gracious people. Regardless of your adventure, The Garden Plaza Hotel and Suites in Manila, Philippines, providing easy access to the Ermita and Malate tourist belts, takes you closer to it all. As you journey through the bustling metropolis, the hotel’s cozy comforts offer you a quiet retreat within reach. Stay captivated within the city’s unforgettable locales as we attend to your essential concerns. Experience an enchanting city unlike any other and let it all start here.

A. Name and General Location
Located along Belen Street, our Manila accommodations are right beside the

historic Paco Park. With easy access to the Ermita and Malate tourist belts,

The Garden Plaza Hotel and Suites is only minutes away from the city's major

attractions and key places of interest. A city overflowing with both history and

a fast-developing society, Manila, Philippines has grown into a bustling

capital, filled with business possibilities, commercial destinations and an

endless array of entertaining attractions. Home to a diverse community and the

world-renowned Filipino hospitality, visiting the Philippines would certainly

be incomplete without a stay at this enchanting metropolis.

Map of Garden Plaza Hotel

B. Objectives/ Hotel/ Restaurant’s Philosophy
Mandarin Oriental Hotel Group Brand Mission
Mandarin Oriental's mission is to completely delight and satisfy its guests. It is committed to making a difference every day and continually getting better to stay the best. The following are Mandarin Oriental’s guiding principles: • Delighting our guests

We will strive to understand our client and guest needs by listening to their requirements and responding in a competent, accurate and timely fashion. We will design and deliver our services and products to address their needs. In fact, we are committed to exceeding their expectations by surprising them with our ability to anticipate and fulfil their wishes. • Working together as colleagues

We will emphasize the sharing of responsibility, accountability and recognition through a climate of teamwork. By working together as colleagues and by treating each other with mutual respect and trust, we will all contribute to the Group's overall success more productively than if we worked alone.

• Promoting a climate of enthusiasm
We are committed to everyone at Mandarin Oriental by providing a caring, motivating and rewarding environment. As an industry leader, we are committed to bringing out the best in our people through effective training and meaningful career and personal development, and by encouraging individuality and initiative. • Being the best

We will be an innovative leader in the hotel industry and will continually improve our products and services. We will seek from our suppliers the highest quality products and services at the best value. • Delivering shareholder value

We are committed to being a growing company. Our successes will result in investment returns which are consistently among the best in the hotel industry. • Playing by the rules

We will maintain integrity, fairness and honesty in both our internal and external relationships and will consistently live up to our commitments....
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