OJT report

I. COMPANY DATA
Stellar Global Solutions, Philippines
G/F Superstore Bldg. Time Square St., Araneta Center Cubao, Quezon City
[phone]

Training started from April 12, 2011 to May 23, 2011
IT Department
Network , Helpdesk, Technical Support Division -Technical Support
Business Process Outsourcing and Customer Care
Personnels
-Network Manager- Eric Macatuggal
-Sr. Network Engineer- Lizardo Bantay Jr.
-Facilities Engineer- Kristoffer Santos
-Assistant Facilities Engineer- Cyrus Lopez
-Jr. Network Engineer- Gauis Manera
-Helpdesk Supervisor- Arvin Arcadio
-Helpdesk- Katrina Anne Villagracia - Barbarra Christine Iguico - Hela Mesina Lim - Richard Fernandez
-Technical Support Engineers – Alejandro Realo - PJ Vasquez - Silverio Guillermo - Rex Emil Janaban - Erwin Reynes - Peter Cheung

II. In-Plant Training Program

1. Objectives

To equip ourselves with the concept of computer and device networking.
To provide knowledge in troubleshooting in computer systems software and hardware.

2. Schedules/Timetable

3. Plant Training

IT office
Business and Data Analytics
Airline account
Production Area ( Jetstar, AGL, Simply Energy, Cirque de Soleil, Purple( IP Relay) Workforce)
Data room ( Network and Data Storage area)

4. References

Work Instruction Manual- technical support manual
Given upon employment and served as the soft-copy training for employees
CBT Nuggets- network manual
Gives background and all needed information about CISCO SYSTEMS

III. Practical Activities

Information Systems (XML)=>MSSQL
They showed