Office Management: Other Workplace Productivity Systems Instructions

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Review Test Chapter 17 - Other Workplace Productivity Systems Instructions| |
* Question 1
1 out of 1 points
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| On-demand copying best describesAnswer | | | |
| Selected Answer:|  c.  decentralized copying.|
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* Question 2
1 out of 1 points
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| Duplex scanning allows both sides of a two-sided document to be scanned in a single pass.Answer | | | | | Selected Answer: |  True|
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* Question 3
1 out of 1 points
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| Two examples of special features you can have installed on phone systems are automatic callback and speed calling.Answer | | | | | Selected Answer: |  True|
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* Question 4
1 out of 1 points
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| The financial condition of a business at a particular time can be found in theAnswer | | | | | Selected Answer:|  b.  balance sheet.|
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* Question 5
1 out of 1 points
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| Users of copier systems generally prefer the decentralized approach because it is more convenient to have on-demand copying.Answer | | | | | Selected Answer: |  True|
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* Question 6
1 out of 1 points
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| The best long-term option for reliable document imaging storage and the one that can be accessed thousands of times is calledAnswer | | | | | Selected Answer:|  d.  DVDs.|
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* Question 7
1 out of 1 points
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| Voice mail options enable phone systems to answer and route calls, direct inquiries, record messages, and provide general information to customers and vendors.Answer | | | | | Selected Answer: |  True|

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* Question 8
1 out of 1 points
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| Registered mail, express overnight, and certified mail describe some services offered byAnswer | | | | | Selected Answer:|  b.  the U.S. Postal Service.|
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* Question 9
1 out of 1 points
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| Phone companies find it an irritation to offer numerous business services to the customer.Answer | | | | | Selected Answer: |  False|
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* Question 10
1 out of 1 points
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| Document imaging is the conversion of paper documents into electronic images on your computer.Answer | | | | | Selected Answer: |  True|
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* Question 11
1 out of 1 points
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| Fax machines have replaced the U.S. Postal Service.Answer | | | | | Selected Answer: |  False|
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* Question 12
1 out of 1 points
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| If you spend a lot of time providing the same information to many callers, you should not consider installing voice mail.Answer | | | | | Selected Answer: |  False|
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* Question 13
1 out of 1 points
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| Centralized copy centers can save organizations money by limiting the number of individual copiers needed and by reducing per-copy costs.Answer | | | | | Selected Answer: |  True|
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* Question 14
1 out of 1 points
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| One of the most important skills in document management is to classify documents and records correctly.Answer | | | | | Selected Answer: |  True|
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* Question 15
1 out of 1 points
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| Microimage technology takes the form ofAnswer | | | | | Selected Answer:|  a.  microfilm and microfiche.|
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* Question 16
1 out of 1 points
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| Vital, important, useful, and nonessential describeAnswer | | | | | Selected Answer:|  d.  classifications for documents.|
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* Question 17
1 out of 1 points
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| Procedures must be established for types of records to be kept and for the timely destruction of obsolete records.Answer | | | | | Selected Answer: |  True|
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* Question 18
1 out of 1 points
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| In addition to computers, other office productivity systems includeAnswer | | | | | Selected Answer:|  d.  all of the above.|
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* Question 19
1 out...
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