Topics: Usability, User interface, Typeface Pages: 6 (1448 words) Published: April 30, 2013
School Management System
HCI Assignment 1

Done by: Abeer Waheed
MCUC: 2011146

1.| Introduction| 2|
2.| Brief description | 2|
3.| Criteria| 2-3|
4.| Analysis of the Interface| 3-8|
5.| Cognitive Walkthrough| 8-9|
6.| Conclusion| 9|
7.| References| 10|

1. Introduction:
This report is based on the evaluation of School Management System. The evaluation is based on the three rules chosen from Shneiderman’s Eight Golden Rules of Interface Design and three rules chosen from Neilson Heuristics-Ten Usability Heuristics. The other method used for evaluation is the cognitive walkthrough in which the whole system is checked. Report shows the flaws and good quality of the interfaces based on the evaluation.

2. Brief Description:
Earlier, all the information regarding the School was kept in files. It was a very difficult task to manage them as the place the files were kept should be remembered. Even the papers could get misplaced due to which the information was completely lost. The School Management System provides a place to store details of teachers, the student studying and the classes they belong to. The system provides to search the details of the teacher and student by entering their first name. Even the details of the classes can be searched by entering the class number. It also allows adding the information regarding a new teacher and a new student and their respective class details as well as the system allows deleting the current record of a teacher and also the student. The class information can also get deleted.

3. Criteria:
The criteria used for evaluation are given below:
* Shneiderman’s Eight Golden Rules of Interface Design
i. Strive for consistency
ii. Enable frequent users to use shortcuts
iii. Offer informative feedbacks
iv. Design dialog to yield closure
v. Offer simple error handling
vi. Permit easy reversal of actions
vii. Support internal locus of control
viii. Reduce short-term memory load

* Nielson Heuristics-Ten Usability Heuristics
i. Visibility of system status
ii. Match between system and the real world
iii. User control and freedom
iv. Consistency and standards
v. Error prevention
vi. Recognition rather than recall
vii. Flexibility and efficiency of use
viii. Aesthetic and minimalist design
ix. Help users recognize , diagnose, and recover from errors x. Help and documentation

* Cognitive Walkthrough
In this section, the whole system is evaluated and the good and bad qualities of the system are identified.

4. Analysis of the Interface:
The School Management System has been analyzed specifically on the basis of three selected rules from Shneiderman’s Eight Golden Rules of Interface Design and three selected rules from Neilson Heuristics. It has also been evaluated overall as a system in the cognitive walkthrough. i. According to Shneiderman’s Eight Golden Rules of Interface Design: Rule 1: Offer informative feedback – Whenever a user performs an action with the system such as save, delete, search etc. there should be a proper feedback which can be easily understood by the user.

Clicks the delete button
Clicks the delete button

When the user wants to delete the class information, and clicks the delete button it simply deletes the information without giving a proper feedback such as the class information has been deleted. It simply shows the first record that was entered after the deletion process. The user doesn’t know if the information is deleted or not. The system looks as shown below after deletion. There is no feedback message being displayed.

Rule 2: Offer simple error handling – The system should give error messages when the user enters wrong information in the fields. It should be designed in such a way that the user is able to...
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