Nvq Level 2 - Health and Care

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1.Data Protection
Information must be stored safely and not disclosed to any other personal. Most information is sensitive and therefore not available to the general public so it is important that information is stored securely so it cannot be accessed by people who have no right to see it. 2.Grievance

Raise my grievance to employer and it can be resolved and settled the matter efficiently and quickly. 3.Conflict Management
Both me and my employer need to know how far my work to be in terms of responsibilities, type of work and pay scales. Both parties need to know the law and strict rules of conduct to perform the working duties. I am being paid to a job and if I do not follow the agreed ways, I could cause harm to myself and others and I could get disciplinary act, which could lead to dismissal or even prosecution if I break the law. 4.Anti-discriminatory practice

Working in a way that does not discriminate against anyone regardless of race, religion, capabilities and background. 5.Health and safety
Employer must consult me relating to my health and safety at work eg. Giving information, instruction, training and supervision on health and safety. 6.Confidentiality
Respect confidential information and knowing when it is appropriate to share. Knowing to respect each person as individual and to keep their wellbeing confidential. 7.Whistleblowing
There are times when we feel concerned about something at work. If I uncover poor practice in the services, I should inform our employer. As an employer, my identity will not be disclosed.

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My work has many responsibilities. I must follow the agreed rules given by my employer and support the people I cared for. It is important that I understand and respect what the individuals I work with say they need. I must protect my clients rights and encourage their interests. Establish and maintain their trust and confidence, protect them from danger and harm and encourage...
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