Assessment task- SHC 21 Introduction to communication in health, social care or children's and young people's setting
1.1 Identify the different reasons people communicate.
The reasons people communicate are:
To share information: exchanging information with other staff , parents, children and regulators etc.... allows to take the best decision in each situation. It's important to be able to identify problems and to explain them to other people. For example, if a child has once had an allergic reaction to eggs the parents need to tell the staff so that they know about it and will avoid giving the child this kind of food. To receive instructions: we need to listen to the information that parents give us about their children and we also need the right indications to work well in the nursery. Receiving all the necessary information and understanding it properly allows you to do a better work. For example parents have to inform the teamwork if the child is coming ill to the nursery so that the professional team adopts adequate measures. To give instructions: children need to understand and know clearly what they have to do. The professional team should explain themselves clearly to be well understood by the children. For this purpose, we could use pictures, language body and many other possibilities to pass the message through. For example, we have to explain clearly to the children that they need to put themselves in line before crossing the street when they are outside. To develop and ease the learning: it is important to be able to communicate with each child to make it possible for them to acquire learning techniques and to develop social connections. The staffs have to know how to teach and to involve children in the activities and to use appropriate language and manners in order to develop and help them to grow up in a safe way. For example, explain clearly to the children what to do and support them in their decisions during an activity.
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