The nurse manager I selected to interview is a Baccalaureate degree nurse and has attended several in-house training sessions related to her position within the hospital. She attended Lenoir Rhyne University to obtain her BSN and has been employed with the institution for 13 years and has been in nursing for nearly 20 years. She is currently certified as a Certified Emergency Nurse (CEN) and is also a Sexual Assault Nurse Examiner. The Hospital that she is employed with is a private hospital she manages a 15 bed emergency department and 6 bed express care facility, which also holds several involuntary commitments for several hours at a time waiting on placement.
This nurse manager oversees 62 persons within the emergency department of this private medical center. She works full-time, generally from 9:00am until 5:30pm, Monday-Friday. The nurse manager must work closely with the emergency department Administrative Director to reinforce and disseminate information important to the nursing staff, she must enforce policies and carry out plans, and she must handle disciplinary problems that may arise in the absence of the Administrative Director. She is responsible for insuring that the ER flows smoothly with the assistance of the charge nurse. She ensures that supplies and equipment are available, she is involved in the interview process for new hires and must perform evaluations on current employees after probation and then annually.
The nurse manager I interviewed considers herself to be a democratic leader and delegates a huge portion of the day-to-day operations to the charge nurse, however she is not above performing actual clinical duties, especially in times of disaster or overcrowding. She considers her unit to flow smoothly and feels that teamwork is a key component to that success.
This nurse manager considers herself to be a very effective leader, who encourages communication. She wants her...