Novartis

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CORPORATE CITIZENSHIP IN A TIME IF GLOBALIZATION A JOURNEY OF DIVERSITY E INCLUSION Mr. Don Chen
Chief HR Officer, Novartis Taiwan

Professional and Experience Background
* Sales representative
* Administration Officer/ Manager
* HR Director/ Regional HR Director
* Public Affairs and Communication Director
Introduction to Corporate Citizenship
Evolution is something inherent in humanity and not only on physically terms but also in the way we define our thoughts towards life. In the past Corporate Responsibility was narrowed to make profits, follow the law, provide jobs and pay taxes. Nowadays, Corporate Responsibility has broadened its conceptualization by taking into account all the stakeholders involved and aiming a wider range of social aspects. Two levels have been targeted: 1. Institutional Level: a company must be clear about its core values, mission and understanding of what they are responsible for. 2. Personnel Level: comprehension that society needs more than just law, and the importance of why decisions must be made. UNITED NATIONS GLOBAL COMPACT

The global compact asks companies to embrace, support and enact within the sphere of influence, a set of core values in the following areas: A. Human Rights
B. Labor Standards
C. Environment
D. Anticorruption
Its objective is to create consciousness of the need of developing sustainable and better societies. NOVARTIS’ MISSION
We want to discover, develop and successfully market innovative products to prevent and cure diseases, to ease suffering and to enhance the quality of life. We also want to provide a shareholder return that reflects outstanding performance and to adequately reward those who invest ideas and work in our company. Four pillars of the Corporate Citizenship at Novartis

PEOPLE AND COMMUNITY
PEOPLE AND COMMUNITY
BUSINESS CONDUCT
BUSINESS CONDUCT
ENVIRONMENT
ENVIRONMENT
PATIENTS
PATIENTS

At Novartis, diversity and...
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