Nonverbal Communication: Communicating with the Elderly with Hearing Problems

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meantime I communicated with my best with her do that she felt comfortable. Asa result, she gave a good cooperation and enjoyed the meal until finished.In my evaluating, I feel I make the right decision to accompany and assistMrs. A in feeding. Furthermore, I could develop my nurse-patient relationship.Although McCabe (2004, p.44) would describe it as a task-centredcommunication as one of the element caused the lack communication amongnurses, but I think my nurse-patient relationship communication both involved agood patient-centred communication and task-centred communication. In mypersonal opinion, I attended to Mrs. A as a patient to show my empathy becauseshe was unable to feed herself. It was also as my duty to feed her so that I couldmake sure the patient get the best care in the ward. So my involvement in thisnurse-patient relationship does not only restrict to the task-centredcommunication because (Burnard 1990, and Stein-Parbury 1993, cited inMcCabe 2002, p.44) define attending as a patient-centred process as wells as tofulfil the basic conditions as a nurse to provide the genuineness, warmth andempathy towards the patient. I was able to improve my non-verbalcommunication skills in my conversation with her during the feeding. As she washaving a hearing problem and could not communicate in the first languageproperly, so the non-verbal communication plays a role. Caris-Verhallen

et al

(1999, p.809) state that the non-verbal communication becomes important whencommunicating with the elderly people who develop a hearing problem. Hollman
et al

(2005, p31) suggests some effective ways to maximize the communication

with hearing impairment people such as always gains the person’s attentionbefore speaking, visible yourself to prevent them feel frighten and try to usesome sensitive touch. I feel this is a good experience to me because I learn todevelop my non-verbal communication. I used most of the body gesturersbecause of the...
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